Field Application Engineer - Smart Connected Lighting Remote
Field Application Engineer - Smart Connected Lighting Remote
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Salary Not Disclosed
1 Vacancy
Job Description
As a FAE for North America (NAM) you will serve as a technical expert in Schrders smart & connected lighting solutions guiding customers from initial concept through deployment implementation and system optimization.
- Remote position within the United States with proximity to a major airport required. Position focuses on supporting business operations throughout the USA and Canada.
Must possess handson experience in outdoor lighting applications specifically with roadway and area lighting systems including proven expertise implementing and supporting networked lighting control (NLC) solutions.
Responsibilities include:
Presales Technical Leadership
- Partner with NAM sales teams to provide expert technical consultation during customer engagements
- Conduct demonstrations of Schrders Exedra Lighting Management System and Exedra mobile app.
- Create proof of concept demonstrations and support customer pilot projects.
- Create detailed technical documentation including application notes engineering drawings RFP responses and product specifications to meet customer requirements
- Mentor sales teams on technical aspects of smart lighting solutions. Support development of technical sales tools and competitive analysis.
Product Development & Global Collaboration
- Drive technical collaboration with Schrder product team (Hyperion Portugal) to optimize NAM market requirements and product development initiatives.
- Partner with regional FAEs worldwide to share technical expertise market insights and best practices
- Conduct technical validation and testing of new products to ensure compliance with quality standards. Contribute to technical best practices and implementation guideline
- Provide technical market intelligence to inform product strategy and roadmap planning
Installation Support & Customer Success
- Design and validate lighting control solutions including system architecture network topology and advanced control capabilities (e.g. dynamic or adaptive lighting)
- Partner with project management to develop and execute network lighting control deployment plans that align with customer requirements
- Lead online or onsite technical support including system commissioning troubleshooting and training to ensure optimal performance and customer satisfaction
- Manage integration requirements for thirdparty platforms (GIS Asset Management Work Order Management) collaborating with engineering teams on APIbased solutions
- Drive continuous improvement through systematic tracking of technical support cases and customer feedback to enhance product development and operational efficiency
Technical Partnership Development
Evaluate and qualify potential technology partners to determine optimal solutions for specific projects
Conduct technical validation and integration testing of partner products with Schrder systems
Develop comprehensive technical documentation for partner integrations to support global development teams
Qualifications :
Required Qualifications:
- Bachelors degree in Electrical Engineering Computer Engineering or related technical field
- 3 years experience with outdoor lighting applications including proven expertise implementing networked lighting control solutions
- Strong foundation in networking principles IPbased communications and system architecture design
- Experience with API integrations and thirdparty software platforms
- Demonstrated ability to lead technical discussions and present complex solutions to diverse audiences
- Exceptional problemsolving skills and ability to troubleshoot complex system issues
- Ability to travel up to 35 within NAM. Possible European travel to support Schrder Group initiatives.
Preferred Qualifications
- Professional Engineering (PE) license or Lighting Certification (LC)
- Experience with smart city technologies and IoT platforms
- Knowledge of TALQ D4i or other lighting control standards
- Experience working with GIS asset management and/or work order management systems
- Familiarity with ANSI/IES lighting standards and practices
Professional Competencies
- Proven track record of solving complex technical challenges in realworld lighting applications
- Strong relationship builder effectively collaborating with customers partners and crossfunctional teams
- Demonstrated project management skills with ability to balance multiple priorities while maintaining quality and meeting deadlines
- Experience managing onsite deployments and coordinating with electrical contractors field crews and streetlight operations management teams
- Selfdirected professional with strong organizational skills and attention to detail
- Customercentric approach with excellent consultative skills
- Ability to work independently and take initiative in a fastpaced environment
Additional Information :
Join Our Team
At Schrder were pioneering the future of smart urban lighting. For over a century weve been innovating to create sustainable intelligent lighting solutions that transform communities. Today were looking for passionate professionals to help shape the smart cities of tomorrow.
We value:
- Innovation that drives meaningful change
- Expertise that powers transformation
- Collaboration that builds lasting partnerships
- Sustainability that shapes better communities
Our Culture
We foster an environment where diverse perspectives thrive and where passionate people collaborate innovate and grow together. We recognize and value the unique skills and experiences each team member brings to our mission of creating smarter more sustainable urban spaces.
Equal Opportunity
Schrder is proud to be an Equal Opportunity Employer. We actively seek candidates from diverse backgrounds and experiences believing that inclusive teams drive better innovation. All qualified applications will be considered in accordance with EEO guidelines.
Respect is one of our Values. Our commitment to inclusivity goes hand in hand with our dedication to sustainability and the environment. Inclusivity is part of who we are so we encourage applications from all backgrounds communities and industries and are committed to having a team that is made up of diverse skills experiences and abilities.
At Schrder we commit ourselves to cocreating an environment where passionate people work and win together learn and have fun. Let Join us!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
