drjobs Learning Solutions Analyst II

Learning Solutions Analyst II

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1 Vacancy
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Job Location drjobs

Edmonton - Canada

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Posting End Date:

March 19 2025

Employee Type:

RegularFull time

Union/Non:

This is a nonunion position

At Enbridge we embrace new ideas and offer an environment where employees are recognized and respected for their input and opinions. We view our employees as our future leaders and strive to provide an environment that encourages selfimprovement innovation and growth so that we can promote from within.

We are looking for a Learning Solutions Analyst II to join our team in either Edmonton Calgary North York Ontario or Houston Texas.

Supporting the effective operations of Workday learning the Learning Solutions Analyst II is accountable for troubleshooting issues and responding to Neocase tickets. This role also supports projects from start to finish.

Apply today for this exciting opportunity! #joinourteam

What You Will Do:

  • Provide technical support to endusers resolve system issues and troubleshoot problems related to Workday Learning.

  • Ensure timely resolution of any technical issues to minimize disruption to the learning process.

  • Create validate and support EIB load files and support clients as needed.

  • Follow and contribute to Workday Community to stay updated on features and updates and understand how enhancements relate to other parts of the application to proactively suggest improvements to optimize the overall learning experience.

  • Collaborate with stakeholders to identify training needs and develop appropriate learning solutions using Workday Learning.

  • Request Learning Partner Learning Coordinator and Reporting Analyst user access and review rolebased training results.

  • Update user guides and documentation to help employees navigate and effectively use Workday Learning.

  • Create Workday Learning courses and offerings.

  • Functionally test digital courses.

  • Stay up to date with Workday releases assess the impact of updates and participate in testingof new features.

  • Ensure compliance with organizational policies and data security standards within the Workday Learning module.

Who You Are:

  • Bachelors degree in human resources Information Technology Education or a related field.

  • 2 4 years of experience in LMS administration/support (preferably Workday Learning).

  • Proficiency in metrics reporting dashboards and analytics.

  • Strong problemsolving skills including the ability to proactively address daytoday issues and challenges.

  • Strong ability to communicate technical information to technical and nontechnical stakeholders.

  • Ability to learn new applications quickly. Strong understanding of technology.

  • Experience in instructional design or elearning content development.

Working Conditions:

  • Office environment.

  • Highly disciplined about handling confidential information and working with minimal direct supervision

Flexwork

Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridges FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time to opt for a compressed workweek schedule or the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option. #LIHybrid

Diversity and inclusion are important to us. Enbridge is an Equal Opportunity and Affirmative Action Employer.We are committed to providing employment opportunities to all qualified individuals without regard to age race color national or ethnic origin religion sex sexual orientation gender identity or expression marital status family status veteran status Indigenous/Native American status or disability. Applicants with disabilities can request accessible formats communication supports or other accessibility assistance by contacting .

Information For Applicants:

To learn more about us visit www.enbridge


Required Experience:

IC

Employment Type

Full-Time

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