Beauty Advisor - Estee Lauder
Beauty Advisor - Estee Lauder
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Salary Not Disclosed
1 Vacancy
Job Description
Holt Renfrew offers you an inspiring fashiondriven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands to our commitments to corporate social responsibility you will be inspired every day.
A job at Holt Renfrew offers a competitive total compensation a generous employee discount pension and health & dental benefits tuition assistance and continuous learning and development.
Beauty Advisor
The Beauty Advisor is responsible for developing deep long lasting relationships with customers that lead to an increase in sales service and loyalty. Beauty Advisor compensation is commissionbased and is directly tied to sales volume results.
Specific responsibilities include (but are not limited to) the following:
- Consistently deliver extraordinary service to all customers
- Exceed all sales and service personal goals and targets
- Exceed all sales and service brand goals and targets
- Build a loyal personal client base by constantly acquiring new customers developing existing clients and retaining loyal clients
- Share expert level of product knowledge with entire store selling team
- Maintain solid relationships with buyer vendor and selling manager
- Drive brand sales by identifying key marketing opportunities event assortment recommendations etc.; communicate suggestions to store management on a routine basis
- Attend all educational sessions offered including product knowledge vendor and Holt Renfrew seminars
- Perform floor recovery visual merchandising price change and related sales support tasks
- Communicate regularly with personal clients through phone mail and electronic methods regarding instore events merchandise requests sales followup birthdays etc
- Resolve all customer service issues and partner with selling management on any issues outside of guidelines
- Perform other duties as assigned
- Ensure compliance with privacy policies regulations and cyber security measures.
The ideal candidate:
- High school diploma
- Proven ability to exceed sales targets
- Highly collaborative; working with and through others in a teamoriented environment
- Able to work in a fastpaced environment that requires a high degree of multitasking with minimal supervision
- Able to work a flexible work schedule based on the needs of the customer that includes nights weekends and holidays
- Minimum of two or more years experience in a commissionbased sales environment
- Makeup artistry or aesthetics certificate may be required for certain brands
- Prior retail sales experience in a luxury environment preferred
The measures of success:
- Contribution to financial objectives
- Individual objectives linked to the achievement of department goals
- Feedback from internal and external clients
Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees their diverse backgrounds abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation please email and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
