Sr Infrastructure Analyst
Sr Infrastructure Analyst
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1 Vacancy
Job Description
Why Work for Saddle Creek
Saddle Creek Logistics Services succeeds by promoting a diverse friendly and respectful teamwork environment. As a vital service provider we not only make a difference in our community but offer our associates opportunities to enhance their skills build meaningful careers and end each day with a sense of accomplishment. If youre looking for a familyoriented company that lives by its values and offers competitive pay and benefits join our team today.
Note that if you are viewing this posting on an external job board (such as Indeed LinkedIn ZipRecruiter etc. unless specifically stated in the posting the provided salaryestimatesmay not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background skills and compensation requirements.
Department: Information Services (IS) Infrastructure and Technical Services
Location: Lakeland FL(Hybrid Schedule)
Position Description
The Sr. Infrastructure Analyst is responsible for provisioning installation/configuration operation troubleshooting and maintaining systems hardware/software and related infrastructure. This role will analyze and identify all or part of the existing or new network requirements taking into consideration the special technological needs of the Sponsor.The position also requires LAN/WAN/VPN Connectivity troubleshooting and configuration. This person will assist with project planning tracking and communication for major initiatives in the Information Technology department for the company. The individual is an escalation point for provisioning installation/configuration operation troubleshooting and maintaining production and DR related infrastructure.
Responsibilities
- Troubleshooting LAN/WAN/VPN/Firewall connectivity issues and serve as an escalation for more advanced issues.
- Monitoring network systems and ensuring that both LAN and WAN are available for maximum up time.
- Coach/mentor team members on trouble shooting techniques
- Lead and oversee any projects the team is actively working on related to networking.
- Develop test plans implementation plans and project timelines for various projects.
- Stay abreast of how technology infrastructures are currently impacting and driving competitors.
- Provide support per request from team members and system users. Investigate and troubleshoot issues.
- Participate in on call/ticket rotation.
- Repair and recover from hardware or software failures using root cause analysis practices. Coordinate and communicate with impacted organizations.
- Install hardware such as cables switches routers and wireless access points.
- Upgrade network hardware and software components as required.
- Manage hardware and software technologies which includes routing switching wireless and load balancing.
- Assist with maintaining the virtual environment and Cisco UCS blade infrastructure.
- Develop and maintain network documentation to include network architecture maintenance and operations procedures.
- Work with team members to create standard configurations for network equipment.
- Work with Technical Advisor to create network architecture.
- Assist with creation of technology road maps; set and shape the direction of the network.
- Perform periodic KPI reporting to support capacity planning.
- Follow ITIL framework / best practices.
- Implement solutions to optimize the infrastructure operations and for conducting research and development to ensure continual innovation as needed.
- Familiar with RF and BarCoding technologies including mobile scanning (Handhelds/Truck mounts) and barcode printing solutions (Zebras printers)
Qualifications
Education/Certifications
Bachelor degree in Computer Sciences or related technologies preferred.
Certifications:
Required:
Cisco CCNPDC or ENT
Juniper JCNIPDC or ENT
Palo PCNSA
Preferred:
A
Net
Cisco CCIE
Juniper JNCIEDC or ENT
Palo PCNSE
AWS Advanced Networking
Azure Network Engineer Associate
VMware Certified Advanced Professional Network virtualization
Experience
At least 5 years of experience designing and maintaining network infrastructure. The ideal candidate will have experience with the following:
- Virtualization technologies: VMware
- Storage technologies: iSCSI and replication
- Business needs and requirements development.
- Experience with IT Operations Process models
- Experience with requirements analysis network design full lifecycle development/management
- Strong experience in hardware engineering performance analysis engineering and data center operations including standup and maintenance.
- Understanding of networking technology fundamentals; routing switching firewalls and wireless technology.
- Understanding and demonstrated experience with DHCP and DNS.
- Understands purpose use and implement SSL and other encrypted technology.
- Experience in the 3PL; warehousing (WMS) transportation (TMS) Omnichannel and fulfillment industry is preferred.
- Experience in warehouse systems and barcoding technologies including portable scanning and label printing equipment is preferred
Knowledge Skills and Abilities
- Ability to travel up to 10 to provide site support as needed.
- Ability to accomplish tasks with minimal supervision.
- Knowledge with Change Management processes
- Strong communications skills both verbal and written
- Interpret and/or discuss information with others which involves terminology or concepts not familiar to many people; regularly provide advice and recommend actions involving rather complex issues. May resolve problems within established practices.
- Demonstrates strong problem solving / troubleshooting abilities.
#LILB1
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Benefits:
Benefits packageincluding medical dental vision HSA and medical reimbursement
Annual bonus eligibility
401(k) match
Vacation and holiday pay
Employee assistance and identity theft protection
Career development and opportunity for internal promotions
Tuition reimbursement for further education
Company paid life insurance and short term disability
Saddle Creek is an Equal Opportunity/Affirmative Action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race gender national origin ancestry age color religious creed marital status genetic information sexual orientation gender identity gender expression sex (including pregnancy breastfeeding and related medical conditions) mental or physical disability medical condition military and veteran status or any other status or condition protected by applicable federal state or local laws governmental regulations and executive orders. View the EEO posterhere. View the Pay Transparency Nondiscrimination Provisionhere. View the EVerify Postinghere.
Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity please send an email toand let us know your contact information and the nature of your request.
Required Experience:
Senior IC
Employment Type
Full-Time
