drjobs Assistant General Manager

Assistant General Manager

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1 Vacancy
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Job Location drjobs

Harrisonburg, LA - USA

Monthly Salary drjobs

$ 50000 - 55000

Vacancy

1 Vacancy

Job Description

The growth and success of our company is driven by the participation commitment and performance of our team members. Achieving high levels of Client Guest and Employee Satisfaction is a challenging task requiring qualified and enthusiastic people in a wide variety of positions. We seek qualified candidates who share our vision values and desire for achieving excellence. We are currently hiring professionals seeking to advance their Hospitality Careers!

The Assistant General Managers primary role is assisting the General Manager in managing the daily operations of the hotel while ensuring high levels of guest satisfaction. Responsibilities include assisting with driving revenue and controlling expenses to achieve strong financial performance training and development of team members providing direction and support to ensure adherence to hotel policies standards procedures and expectations labor and payroll management etc. The AGM must have frequent and detailed communication with Department Managers to maintain consistency across all shifts.

Pay range $50000$55000

Benefits:

Olympia Hospitalitys comprehensive benefits package reflects our commitment to the wellbeing and security of our team members.

  • We provide health dental and vision insurance ensuring access to essential medical services.
  • Our 401K program includes a matching component assisting employees in planning for their future retirement.
  • Flexible Spending Accounts (FSAs) for medical and childcare expenses offer taxsaving opportunities.
  • Team members also enjoy seven paid holidays annually fostering worklife balance.
  • Additionally we offer employerpaid life insurance along with options for dependent and employeepaid life insurance coverage.
  • Shortterm and longterm disability benefits further safeguard employees against unexpected financial challenges providing peace of mind and support during difficult times.
  • Our paid time off benefit provides flexibility to take time off for vacation personal needs or illness while still receiving their regular pay.
  • Additional benefits may be available based on the individual hotel that is hiring.

Effective listening and communication initiative ability to work independently and in teams and the ability to lead by example are necessary skills. You must be able to exercise good judgment and discretion display effective problemsolving skills and provide excellent customer service. Additionally the General Manager must have the ability to multitask maintain composure under pressure and display a high level of professionalism integrity and follow through.

Skills Required

Core Skills

  • Leadership ability to effectively motivate mentor coach & counsel others to perform well (including appropriate documentation)
  • Customer Service deliver hospitable service that is attentive friendly efficient and courteous; demonstrate patience tact and diplomacy
  • People Skills ability to collaborate create rapport and work effectively with others
  • Communication Skills ability to effectively listen & communicate professionally both verbally and in writing
  • ProblemSolving & Analytical Skills ability to identify the issue collect and analyze information to understand the problem and effectively resolve. Identify recommend and implement best practices
  • Judgment & Discretion appropriately handle confidential and sensitive information
  • Organizational & Time Management Skills ability to appropriately schedule time to meet job demands multitask prioritize follow through and work efficiently with limited supervision
  • Aptitude & Adaptability ability to learn quickly and adapt to changing priorities and business needs
  • Composure ability to maintain composure and work under pressure managing stress to meet business demands. (Calmly handle all customer and employee interactions & issues)
  • Attention to Detail ability to follow instructions and achieve thoroughness and accuracy when accomplishing tasks
  • Computer skills/ Technical Aptitude proficiency in computer technology i.e. email MS Word Excel & other hotel related systems. Utilize technology to enhance organizational efficiency
  • Training ability to share knowledge and act as a resource in teaching others to perform tasks efficiently and safely

Experience / Education

Minimum of 3 years of leadership management or supervisory experience preferred as well as a college degree and/or equivalent work experience; solid working knowledge of the principles and practices within the Hospitality Profession including experiential knowledge required for management of people and complex problems; understand the operations of other departments i.e. Sales Housekeeping Food & Beverage and Engineering; Associates Degree and/or equivalent work experience; Bilingual in Spanish is a plus

Performance Measurement

Financial Results Guest Service Scores Inspections and STAR Reports; 90 Day performance review ongoing feedback from supervisor attendance productivity feedback from others.

The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race color religion age sex sexual orientation gender identity or expression national origin disability genetic information protected veteran status or any other factor protected by applicable law.


Required Experience:

Director

Employment Type

Full-Time

Company Industry

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