Service Coordinator Dispatcher HVAC
Service Coordinator Dispatcher HVAC
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Salary Not Disclosed
1 Vacancy
Job Description
About Us:
EMCOR Services New England Mechanical is a whollyowned subsidiary of EMCOR Group Inc. EMCOR is the worlds leading provider of mechanical and electrical construction and facilities services including planning consulting and operations and maintenance. We offer a complete package of facilities services including engineering design installation repair and maintenance.
Job Title: Service Coordinator/Dispatcher HVAC
Job Summary: Responsible for receiving and scheduling service requests from customers managing technicians work assignments and administrative support of the service department. This position is NOT remote. It is located in the South Windsor CT office.
Essential Duties and Responsibilities:
Organize and manage technicians daily work assignments
Maintain and schedule monthly maintenance agreement inspections
Receive schedule and dispatch customer service calls
Maintain accurate customer site and call history information within computer system. Add and change customer site information as needed.
Receive scrutinize and properly code daily service reports from technicians
Reviewing Time & Attendance Ensure accuracy of coding from Service Operations
Qualifications: The successful candidate will have prior customer service and administration experience be a team player have the ability to multitask work well under pressure have excellent organizational skills and strong computer skills.
We offer our employees a competitive salary and comprehensive benefits package including 401k with match and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCORs normal application process it is probably fraudulent.
#nemsi
Required Experience:
IC
Employment Type
Full-Time
