Field Service Manager
Field Service Manager
Posted on :
15-03-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
15-03-2025
Job Description
About Quench
Quenchs purpose is to impact peoples lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a frontline role in the battle against singleuse plastic water bottles by delivering ondemand filtered water solutions to more than 120000 healthy and environmentally conscious customers across North America.Quench bottlefree water coolers ice machines sparkling water dispensers and coffee brewers purify the existing water supply providing an endless supply of clean water and waterbased beverages for a fixed monthly fee typically under a long term bundled service and rental subscription agreement. Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia PA Quench has more than 1200 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit www.quenchwater.
About Culligan
Founded by Emmett Culligan in 1936 Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced stateoftheart water filtration and treatment products. These products include water softeners drinking water systems wholehouse systems and solution for businesses. Culligans network of franchise dealers is the largest in the world with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises.For more information visit www.culligan.
Values: 5Cs
Culligan as One
Customers come first
Commitment to Innovation
Courage to do whats right
Consistently deliver exceptional results
The Position
- We are seeking a key contributor to join our team as a full time Field Service Manager in our Tampa/Orlando/Clearwater FL market. The Field Service Manager (FSM) will assist the Regional Service Director (RSD) and is responsible for general customer management installations and the capability to provide assistance and guidance to Field Service Technicians (FST).
Requirements
- Management of a team of Field Service Technicians
- Responsible for the successful training of new staff in the assigned region
- Maintain an exceptional level of customer satisfaction by possessing superior customermanagement skills
- Plumbing drainage and building layout and design competency for carrying out technical sitesurveys and inspections as needed
- Balanced management and dependable submissions of reports paperwork andcorrespondences to the Regional Service Director i.e. emails expenses payroll forms
- Support the Regional Service Director with new hires new personnel appointmentsadministrative tasks and onboarding processes
- Serve as a substitute for other Field Service Managers or act in the capacity of the RegionalService Director when necessary
- Serves as designated manager for all oncall responsibilities in the region
Qualifications
- Vocational technical school diploma/certification preferred
- Experience with the field work associated with water filtration water coolers ice productionequipment coffee and tea dispensing units strongly preferred
- Prior management experience routebased preferred
- Experience working with power tools ladders and aerial work platforms exceeding 6feet
- OSHA 10hour certified or be OSHA trained within 3months of employment
- Superior verbal and written communication skills
- Proficient in Microsoft Office (Excel Word PowerPoint Outlook)
- Fluent use of personal digital assistants (i.e. tablets and smartphones)
- Knowledge of ServiceMax and/or Salesforce a plus
- Valid current drivers license in good standing
- Ability to pass a preemployment drug screen
- Overnight travel may be required
Benefits
- Medical Dental Vision starting on Day 1
- 401(k) match of 50 up to 6
- PTO and 10 paid Holidays
$55000 $80000 a year
Quench offers salary commission benefits and incentive awards. We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex sexual orientation race color religion gender national origin ethnicity age disability marital or family status pregnancy military status veteran status genetic information or any other category protected by federal state and local laws. This policy applies to all aspects of the employment relationship including recruitment hiring compensation promotion transfer disciplinary action layoff return from layoff benefits training social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.
Applicants
Beware of fake job offers falsely claiming affiliation with our company.
We never request banking details or other personally identifiable information during interviews.
Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment.
Official emails are from our domain. Our approved emails will come from @quenchwater.
Verify offers through our official HR channels to safeguard your privacy and security. If you have any questions or suspicions regarding the authenticity of any job posting or communication allegedly by or on behalf of Quench please contact us immediately at
Equal Opportunity Employer:
We are committed to fostering an inclusive workplace and hiring employees without discrimination based on race color religion gender disability age or other factors prohibited by law.
Quench is an Equal Opportunity Employer.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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