Cash Accounting Clerk II
Cash Accounting Clerk II
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Job Description
JOB SUMMARY
This position reports to the Accounting Supervisor and assumes a variety ofresponsibilities within the Cash Processing team. This team is responsible forensuring the integrity and accuracy of customer billing statements paymentpostings writeoffs and transactional reconciliations while maintainingexcellent internal and external customer service. Key accountabilities arebuilding strong working relationships confidently communicating (verbal andwritten) impeccable time management skills analyzing data to draw conclusionsand maintaining quality assurance.
JOB RESPONSIBILITIES
Technical and Compliance
Resolve internal customer issues via email and phone
Achieve quality accuracy and timely delivery of processes
Ensure the processes are efficient and in compliance by designed controls
Maintain process workflows and ensure documentation is current
Operate in accordance with internal and external regulations and procedures
Use Outlook productivity tools Excel formulas pivot tables and charts SQLdatabase queries MS Access databases
Constant focus on process improvement
Provide status updates regularly
MINIMUM REQUIREMENTS
Education
High School Diploma or equivalent
Experience
Three 3 years customer service cash management and banking experience
Cash posting experience required
Knowledge Skills and Abilities
Competent knowledge with Microsoft Office: Outlook Access Excel WordPowerPoint and SQL
Strong internal and external customer focus
Strong interpersonal skills ability to gain confidence and cooperation ofothers; must be able to interact with individuals of varying levels and abilities
Strong work ethic with an ability to work in a high volume fastpacedfrequently changing environment
Ability to work in teams across international borders
Innovative forwardthinking and results driven
WORK CONDITIONS
When considering the work hours associated with this job the following factorsmay apply:
Work Environment
Standard business dress required
Work Postures
Sitting continuously for many hours per day up to 6 hours per day
Physical Demands
Physical effort requiring manual dexterity is required includes paperworkcalculators computers and phone usage
Work Hours
Working a number of evenings each month to clear backlog
Employment Type
Hourly
