Lockbox Processing Clerk
Lockbox Processing Clerk
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1 Vacancy
Job Description
Come explore the Power of Possibility with a career at SPS!
We have a great opportunity for those seeking a new challenge but also a fantastic place to work.Come grow with us in Pittsburgh PA!
SPS offers a competitive benefits package including paid time off paid holidays medical dental vision legal and life insurance transit program referral bonuses pet discounts EAP education discounts and a 401K with company match.
Job Title: Lockbox Processing Clerk
Reports To: The LockboxProcessing Clerk will report to the Client Services Supervisor Client Services Manager or equivalent leadership.
Job Summary: The Lockbox Processing Clerk is responsible for accurately and efficiently processing of payments and documents received via mail. This role involves opening mail operating scanning equipment and performing other duties typical of a lockbox processing environment. The ideal candidate will have strong attention to detail excellent organizational skills and the ability to work effectively in a fastpaced setting. Additionally the Lockbox Processing Clerk will be responsible for meeting production and quality standards set by the company.
Job Post Description:
Key Responsibilities:
1. Mail Processing:
o Open sort and distribute incoming mail according to predefined procedures.
o Ensure all mail is processed promptly and accurately.
2. Scanning and Imaging:
o Operate scanning equipment to capture images of checks payment coupons and other documents.
o Verify the quality and clarity of scanned images making adjustments as necessary.
3. Quality Control:
o Conduct regular quality checks to ensure all items are processed correctly.
o Report any issues or discrepancies to the supervisor promptly.
4. Compliance and Security:
o Adhere to company policies and procedures related to lockbox processing.
o Maintain the confidentiality and security of all processed information.
5. Production and Quality Standards:
o Meet or exceed production and quality standards set by the company.
o Continuously monitor and improve personal performance to achieve these standards.
o Participate in training and development programs to enhance skills and knowledge.
What you will be doing:
- Opening sorting and scanning incoming mail according to predefined procedures.
- Operating scanning equipment to capture images of checks payment coupons and other documents.
- Performing quality checks to ensure all items are processed correctly.
- Maintaining confidentiality and security of all processed information.
- Meeting or exceeding production and quality standards set by the company.
What we need from you:
- H.S. Diploma (or equivalent) required.
- Strong attention to detail and accuracy.
- To be able to work both independently and in a team setting successfully.
- The capability to use/learn technology such as: document scanning devices and basic computer operations.
- Ability to handle physical duties associated with the job such as lifting and moving mail trays and packages up to 25 pounds.
- An ability to be bright articulate and neat in appearance.
Qualifications and Education Requirements:
High school diploma or equivalent; additional education or training in a related field is a plus.
Previous experience in a lockbox or payment processing environment is preferred.
Proficiency in operating scanning equipment and related software.
Strong attention to detail and accuracy.
Good organizational and timemanagement skills.
Ability to work independently and as part of a team.
Excellent communication skills both written and verbal.
Basic computer skills including familiarity with Microsoft Office Suite.
Physical Requirements:
Ability to lift and move mail trays and packages up to 25 pounds.
Prolonged periods of sitting or standing while performing tasks.
Manual dexterity required for operating scanning equipment and handling documents.
Physical Demands:
- Approximately 50 of the time this position requires the below physical demands.
- Fine and/or gross motor skills including the ability to grasp lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.
- Ability to walk bend kneel stand and/or sit for an extended period of time.
- Manual dexterity is required for operating office machinery (phone copy machines binding equipment etc..
- Ability to lift or move 40 lbs. or greater frequently.
Travel: None or Negligible
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Pay Range
$20 $20 USD
WHAT WE OFFER
- Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
- Learning & Development: At SPS we promote a work culture of learning so that you can develop to be the best at what you do!
- We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
- Benefit Offerings:Medical Dental Vision HCFSA DCFSA HSA Commuter Transit and Parking Supplemental Life Insurance Accident Insurance Critical Illness Hospital Indemnity Legal Program Identify Theft Protection Pet Discounts Pet Insurance Group Home and Auto Insurance EAP Short Term Disability Life Insurance Education Discounts 401k w/ matching Entertainment Discounts & Paid Time Off.
- Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
About SPS
SPSis an awardwinning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe.
In North America our services include Mailroom Management (both physical and digital) Office Services such as Reception Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking insurance legal higher education advertising and other professional services including many Fortune 500 companies.
SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people applicants and employees by promoting a culture of access inclusion equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex sexual and reproductive health choices national origin age disability genetics military status gender identity or expression sexual orientation and/or any other status protected by law.
To view our privacy policy click on the link below:
Employment Type
Full Time
