Collections Specialist - Maternity Leave Cover
Collections Specialist - Maternity Leave Cover
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Collection Specialist maintains contact with B2B customers who have outstanding account balances to ensure that these balances are paid in a timely manner. This temporary position is to cover a maternity leave through the end of May.
Responsibilities Include:
- Accountable for reducing delinquency for assigned accounts.
- High volume of inbound and outbound email and phone calls for B2B collections.
- Overcome objections that customers may have about making payments toward their account and help them understand their responsibilities.
- Provide thorough and accurate documentation to support collection attempts.
- Research accounts receivable issues as required or directed.
- Resolve accounts receivable issues such as invoice discrepancies and customer overpayments by providing excellent customer service.
- Initiate customer refunds and account adjustments.
- Organize workload to ensure accurate and complete collections for each event.
- Enlist the efforts of Sales and Senior Management when necessary to accelerate the collection process. Communicate and follow up effectively with sales departments regarding customer accounts on a timely basis.
- Maintain excellent customer service internally and externally.
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Dept. including gathering documentation needed to place accounts with Collections.
- Adhere to general accounting practices where applicable.
Qualifications :
- High School Graduate or Equivalent.
- Knowledge of Accounts Receivable and collection processes.
- Strong attention to detail goal oriented.
- Strong organizational skills.
- Computer proficient in MS Excel MSWord and other MS Office applications.
- Commitment to excellent customer service.
- Excellent written and verbal communication abilities.
- Able to both work independently and as an integral part of team.
- Ability to prioritize and manage multiple responsibilities.
Additional Information :
The pay range for this position is $17$19 / hour depending on experience.
We work hard to make sure Life at Informa is rewarding supportive and enjoyable for everyone. Heres some of what you can expect when you join us. But dont just take our word for it see what our colleagues have to say at LifeAt.Informa
Were not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up join in and help make things happen. If it sounds like a match and you have most although not all of the skills and experience listed we welcome your application.
At Informa youll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses including all of those protected by law. Ask us or see our website for full information.
See how Informa handles your personal data when you apply for a job here.
This post will expire on 3/28/2025
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
