drjobs Servicenow Developer العربية

Servicenow Developer

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1 Vacancy
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Job Location drjobs

Rabat - Morocco

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

As a Servicenow Developer you will be responsible for :

  • ServiceNow Development: Design develop and customize ServiceNow applications modules and workflows to meet business requirements and optimize IT service management processes (incident problem change request etc..
  • Integration Development: Develop and maintain integrations with thirdparty systems (e.g. LDAP monitoring tools CMDB other enterprise systems) using web services (REST/SOAP) IntegrationHub and other integration tools within ServiceNow.
  • Configuration and Customization: Configure and customize ServiceNow features such as Service Catalog Incident Management Change Management Problem Management Knowledge Management CMDB etc. to align with business needs.
  • Automation and Scripting: Use JavaScript Glide scripting and other tools to create custom scripts and automate processes within the ServiceNow platform. Create business rules client scripts UI policies and scheduled jobs as needed.
  • Testing and Quality Assurance: Perform unit testing debug and troubleshoot ServiceNow solutions to ensure highquality and errorfree delivery of features and fixes.
  • Collaboration and Support: Work closely with other developers business analysts and stakeholders to understand functional requirements and deliver solutions that align with business goals. Provide technical support and troubleshooting for ServiceNow applications.
  • Documentation and Best Practices: Document ServiceNow customizations configurations and integrations. Follow best practices for development testing and deployment to ensure scalable and maintainable solutions.
  • Maintenance and Upgrades: Participate in ServiceNow platform upgrades patches and new feature releases. Ensure that customizations and configurations are compatible with new versions.

 


Qualifications :

Masters degree in Computer Science or a related field;

Experience : At least 1 year of proven experience in servicenow development

Tools Must have :

 

  • Experience with ServiceNow: Proven experience developing customizing and administering the ServiceNow platform. Experience with ITSM ITOM and other ServiceNow modules is highly preferred.
  • Technical Skills: Strong knowledge of ServiceNow scripting (JavaScript Glide API Business Rules Client Scripts etc.. Familiarity with web services (REST/SOAP) ServiceNow integration tools (IntegrationHub Orchestration) and relational databases.
  • Experience with ITIL: Understanding of ITIL frameworks and best practices particularly in areas such as Incident Change and Problem Management.
  • ProblemSolving Skills: Strong troubleshooting debugging and problemsolving abilities particularly in a complex enterprise environment.

 

Soft Skills :

  • Collaboration Skills: Ability to work in crossfunctional teams and communicate effectively with both technical and nontechnical stakeholders.
  • Attention to Detail: A strong focus on delivering highquality scalable and reliable solutions.
  • Experience with Agile: Familiarity with Agile methodologies and the ability to work in an Agile development environment.


Additional Information :

Au plaisir de vous lire ! 


Remote Work :

Yes


Employment Type :

Fulltime

Employment Type

Remote

Company Industry

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