Account Manager
Account Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Purpose of the Job
As the Account Manager you will be responsible for our client operating in the tobacco industry in Poland and the Baltics. You will work closely alongside the Account Managers and Account Director to ensure solutions are developed and delivered on time and against operational and financial business targets. You will be part of a broader team developing and maintaining a strong relationship with key client stakeholders at all levels. The position contains onsite activities in the Warsaw region and occasional travel between Poland and Baltics locations.
You will be responsible for maintaining an excellent standard of communication with existing clients and developing relationships and ways of working with new clients. You will be coordinating and liaising with the global team the Account Director and operations team to deliver your objectives. You will be a confident selfstarter with excellent communication relationship building and organisational skills. This role combines pitching and strategic planning as well as driving excellent project delivery for existing clients. Strong Client facing and presentation skills are essential as is a strategic brain and the ability to look outside the box.
Key Responsibilities
- Develop and maintain excellent relationships with key contacts
- Deliver excellent service to client with a professional can do attitude at all times
- Attending WIPs and meetings and taking / influencing key briefs from clients showing a clear understanding of requirements
- Providing technical input and advice on projects as required to achieve high quality standards
- Working with strategic suppliers to deliver the best solutions
- Deliver services to meet/overachieve SLAs
- Monitor projects to ensure they are delivered to specification and on time
- Regularly report on achievements and issues
Knowledge Skills Experience
- Excellent understanding and knowledge of print technologies and nonperm/semiperm POS materials production technologies and market trends
- Good understanding of permanent POS materials will be an added value
- Exceptional communication problem solving and collaboration skills
- Experience in a client facing role is essential (PMC marketing agency print house)
- Strong negotiation and consensus building skills when dealing with suppliers and stakeholders
- Logical and systematic approach to work experience in managing multiple accounts and projects at the same time
- Ability to identify opportunities for continuous improvement
- Strong account management experience working within a contracted environment to strict SLAs (service level agreements) and KPIs (key performance indicators)
- Works collaboratively with others in pursuit of team goals
- Knowledge of MS Office (Outlook Excel Power Point)
HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background regardless of any personal characteristic especially those protected by law.
We will make reasonable adjustments to the recruitment process to accommodate any disability. In the first instance if you require this job advert in an alternative format or require any assistance please reach out to
Please note that we carry out a variety of preemployment background checks which are appropriate for the country that you are based in. These may include some of the following; employment history right to work identity and validity of professional qualifications (if applicable) checks. In some countries criminal background sanction file and / or CIFAS checks may apply. If you have any questions relating to this please reach out to in the first instance.
Other details
- Pay TypeSalary
- Travel RequiredYes
- Travel 5
- Job Start Date01 March 2025
Required Experience:
Manager
Employment Type
Full-Time
