Director PDS Projects

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

We are seeking a candidate who shares our priorities and will be instrumental in influencing and creating new offerings for our clients exploring new client prospects and expanding the portfolio of program management for our account team. With your expertise and our robust JLL platform youll leverage programmatic insights best practices and subject matter expertise to guide clients through their real estate journeys.

Priorities:

Deliver strategic solutions for clients to enable them to achieve their real estate portfolio goals

Actively collaborate across platforms to maximize the value of JLL for our clients

Develop our people and inspire others

Support ambitions beyond the workplace

Harness innovative technology and data to drive change and effective decision making

Thrill Clients

In this role youll drive efficiency consistency and cost savings across complex projects serving as the key point of contact for JLLs project delivery services. Your ability to develop tailored strategies standardize processes and coordinate crossfunctional teams will be crucial in delivering highquality outcomes. By effectively managing risks leveraging JLLs resources and consistently exceeding expectations youll build strong lasting client relationships. This position offers the opportunity to make a significant impact on client satisfaction through your expertise in portfolio management and commitment to excellence.

Lead the relationship for multiple strategic alliance clients assisting them in developing real estate strategy linked to their business objectives.

Demonstrate a highly visible commitment to creating a onefirm firm to support program solutioning and meet client needs by partnering with and cultivating positive working relationships with crossdiscipline teams and global PDS partners.

Collaborate with clients on national and global large scale and/or highly complex project portfolios to define program specific goals.

Develop objectives/desired results and work with the team and other managers to achieve completion.

Develop manage and/or implement standardized processes playbooks tools and resources to support client relationships and crossfunctional partnerships.

Oversee and provide consistent consolidated schedule budget risk and opportunity reporting.

Develop and oversee management routines to manage portfolio performance and performance metrics.

Oversee approve or conduct contract negotiations to ensure profitable business and appropriate pricing for JLL services.

Identify and proactively manage risks and issues that could impact projects across the portfolio; ensure solutions are successfully implemented by removing roadblocks or facilitating reprioritization conversations among relevant stakeholders.

Proactively manage programs in accordance with client standard processes procedures and KPIs to ensure superior customer satisfaction and performance levels.

Continuously identify and implement process improvements to enhance complex project delivery and team efficiency.

Leverage the broader JLL platform to deliver portfolio specific insights best practices and subject matter expertise.

Comply with all JLL policies and procedures including but not limited to ethics and business practice.

Inspire Our People

Demonstrate a commitment to putting the business first driving change helping and inspiring others and executing tasks efficiently. Leading by example and establishing a strong rapport with team members and direct reports this role will contribute to and oversee team operations effectively managing project team members. This includes attracting and retaining talent succession planning setting and managing team goals performance metrics and KPIs (Key Performance Indicators).

The professional will also allocate workloads among team members considering their expertise capacity and project priorities. They will ensure training and development of JLL team members in the skills and understanding of firm procedures methodology and practices expected for successful program management implementation.

Fostering a collaborative and mentoring culture is essential creating an environment that encourages continuous learning and professional growth within the team.

Grow Business

This role will be responsible for executing project team strategies supporting P&L strategies and positively impacting the business and personal brand reputation. This includes assuming responsibility for achieving specific business development targets that are tied to:

Managing and expanding selected client relationships

Developing new relationships

Identifying sourcing opportunities for new clients

Contributing to the expansion of new products and services

Identifying crossselling opportunities

A deep understanding of JLLs business lines and proactive expansion of services to clients is expected. Additionally monitoring project plan alignment and profitability is crucial for project success and financial performance.

Qualifications

Experience:

Stellar interpersonal skills and problemsolving ability with an ability to interact with executive level external and internal clients and team members.

Demonstrated ability to motivate multiple stakeholder groups both internal and external to establish effective relationships.

Experience presenting in pitches RFPs etc. with proven winning track record.

Extensive proven positive experience effectively supervising training mentoring and evaluating several project managers at various levels within the organization or team.

Ability to lead individuals across a national platform to deliver superior results in client service.

Proven record of providing excellent internal and external customer service.

Ability to connect strategy to detail and followthrough.

Experience with multiple complex and/or largescale projects and programs throughout the real estate lifecycle.

Experience working in multiple markets with the ability to navigate regional operational nuances.

Comprehensive knowledge of real estate development lifecycle approval processes and regulations.

Technical:

Master of all phases of project management including: program development budgeting planning and design project milestone scheduling services contracting of multidisciplinary project teams conflict resolution project implementation project oversight accounting practices and project closure.

Expert at building relationships and earning trust.

Strong organizational skills and capacity to prioritize and escalate in a complex fastpaced environment.

Handson approach attention to detail and ownership.

Ability to solve advanced problems and deal with a variety of options in complex situations.

Advanced computer skills with an emphasis on Smartsheet and data analysis.

Knowledge and application of a disciplined project management process (Six Sigma and Project Management certifications are a plus).

Strong oral written and presentation communication skills.

Strong planning scheduling multitasking and organization skills.

Proficiency in Microsoft Word Excel and PowerPoint.

Education & Preferred Qualifications:

Bachelors degree in architecture construction management business management finance or industrybased engineering specialization (advanced degrees are a plus).

10 years of real estate project management or program management experience.

#LIND1

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table! If you require any changes to the application process please email or call 440 to contact one of our team members to discuss how to best support you throughout the process. Please note the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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