Improvado is a fastgrowing AIpowered marketing intelligence platform trusted by global enterprises like ASUS Docker and Activision. We simplify complex data for marketing teams enabling smarter budget decisions campaign optimization and ROI growth. Fresh off a $34M Series A funding round were scaling rapidly and seeking passionate problemsolvers to join our mission.
Your Impact
As an Analyst youll be the frontline hero for marketers resolving critical data problems that drive their strategic decisions. Your work ensures our platform delivers accurate actionable insightsdirectly impacting client success and our products evolution.
What Youll Do
Solve Complex Data Challenges:Investigate issues like missing Reddit conversions by tracing data pipelines from source (API) to SQL transformations.
Engage & Empower Customers:Communicate via Helpdesk (Jira) and sometimes using video calls (Google Meet) turning technical roadblocks into trustbuilding moments.
Drive Product Excellence:Collaborate with Engineering Product and Customer Success teams to escalate bugs and shape solutions.
Become a Platform Expert:Master Improvados tools (SQL) and marketing APIs (Facebook Reddit) to deliver swift accurate resolutions.
Build Knowledge:Document recurring cases to streamline future troubleshooting.
What You Bring
Technical Proficiency:
1 year in technical support or a similar role.
SQL skills (SELECT filtering aggregates); familiarity with window functions or ClickHouse/Postgres is a plus.
CustomerFirst Mindset:Passion for translating technical details into clear empathetic solutions.
Collaborative Spirit:Thrive in crossfunctional teams and fastpaced environments.
Fluent English:Communicate complex ideas clearly to global clients.
Why Improvado
Work Flexibly:Remotefirst culture with asynchronous collaboration and resultsdriven hours.
Shape the Future:Work directly with enterprise clients and influence a product used by industry leaders.
Generous Time Off:27 days PTO US holidays
Vibrant Culture
Ready to Untangle Data & Empower Marketers
If youre curious proactive and eager to grow in a scaling startup apply today! Lets transform marketing intelligence together.
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