Communications Clerk B - Voice Services 198674
Communications Clerk B - Voice Services 198674
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Job Description
Req ID: 198674
Location: Central Zone Abbie J. Lane Memorial Building QEII
Department: IMIT Voice Services
Type of Employment: PermanentHourly PT 42.86 x 1
NSGEUAdmin ProfessionalsPosition
Posting Closing Date: 17Mar25
Nova Scotia Health is the largest provider of health services in Nova Scotia with some specialized services also offered to clients throughout Atlantic Canada. Were on a mission to achieve excellence in health healing and learning through working together which is reflected in the hospitals health centres and communitybased programs we operate across the province. Our passionate team of professionals provides a variety of highquality inpatient and outpatient services including academic tertiary and quaternary care as well as continuing care primary health care public health and mental health and addictions. Join a diverse team of innovators collaborators and creative thinkers today.
Nova Scotia Health employs professionals in all corners of our beautiful province. We believe theres a place here for everyone to call home from vibrant cities with exuberant nightlife to quaint towns with picturesque trails. The worklife balance that comes with a Nova Scotia Health role means youll have the time to explore discover and participate in that coveted Atlantic lifestyle. Visit us today and check out www.novascotia to see why more people from across the globe are moving here.
About the Opportunity
The position of Communications Call Centre Attendant (also referred to as Locating) is responsible for providing a direct communications interface to physicians clinics patients ORs emergency response and Public Health organizations within the Nova Scotia Health and its related affiliates. This position is responsible for receiving all internal emergency calls 3333 CODE and trauma) and coordinating the appropriate response teams and personnel. This position integrates and manages the oncall duty sheets and coordinates communications to oncall staff and assignments such as MultiOrgan Transplant Program (MOTP) SAFE Operating Room (OR) and Post AnestheticCare Unit (PACU) teams. This position is responsible for the operational needs of over 16000 pager users and provision of pager replacement and maintenance services.
About You
We would love to hear from you if you have the following:
- Grade XII and one year previous related experience required
- Must have accreditation or must commit to a threemonth training period and pass the required test to become accredited
- Computer skills including proficiency in Microsoft Word and Excel
- Relevant knowledge in the operation of telecommunications equipment i.e. pagers cell phones blackberries single and multiline landline telephone sets teleconference sets and headsets
- Previous experience in health care/emergency or related field is an asset
- Demonstrated effective communication and interpersonal skills
- Ability to respond to follow and interpret emergency procedures
- Ability to act on own initiative in instances where procedures do not exist
- Knowledge of medical terminology an asset
- Typing skills
- Competencies in other languages an asset French preferred
A skills test will be part of the selection process.
Please ensure your resume is up to date and includes all relevant education experience training and certifications.
Hours
- Permanent PartTime 42.86 position 30Hours BiWeekly
Compensation and Benefits
$23.35 $25.39 Hourly
Successful candidates may be eligible for our benefits package which includes health dental travel longterm disability and life insurance coverage as well as a defined benefit pension plan.
Once Youve Applied
Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.
This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile. Successful applicants changing unions bargaining units or employment status are advised to seek clarification regarding their seniority benefits and vacation entitlement and/or usage prior to accepting the position.
Nova Scotia Health is committed to being a workforce that is free of discrimination values diversity and is representative at all job levels of the people we serve. We encourage all qualified applicants who selfidentify as Indigenous Black/African Nova Scotian Persons of Colour Foreign Nationals/Newcomers Persons with Disabilities 2SLGBTQIA to apply and selfidentify.
Employment Type
Full-Time
