German Customer Support Agent in Lisbon
German Customer Support Agent in Lisbon
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Job Description
Take Your Career to the Next Level!
Were seeking a driven and customerfocused Customer Support Agent to join our dynamic team. If you thrive in fastpaced environments embrace change and enjoy assisting others this role is perfect for you!
Role Overview:
As a Customer Support Agent you will be the first point of contact for customers providing topnotch assistance across various channels. Your ability to communicate clearly solve problems efficiently and ensure a seamless customer experience will make you a valuable part of our team.
Key Responsibilities:
- Provide exceptional support via phone chat email and social media
- Assist customers with account setup logins verifications financial transactions and technical concerns
- Deliver professional and friendly guidance to ensure a positive customer experience
- Respond to inquiries with speed accuracy and empathy
- Foster strong customer relationships through effective communication
- Adhere to internal policies while maintaining high service standards
- Share insights to improve processes and enhance overall customer satisfaction
Requirements:
- Fluent in German (C2 level)
- Fluent in English (B2 level)
- EU Citizenship or Portuguese Residency Card
- 01 year experience in customer support
- Strong leadership analytical and communication skills
- Eagerness to learn and grow
Why Join Us:
- Attractive Salary: Competitive compensation that values your skills
- Performance Bonus: Recognizing your achievements
- Meal Allowance: Covering your daily meals
- Transportation Support: Assisting with commuting costs
- Health & Life Insurance: Comprehensive protection for your wellbeing
- Relocation Package: Assistance to make your move smooth and stressfree
- Onsite Work: Engage and grow in a collaborative office environment
Ready to take the next step Apply today and be part of a team that values innovation and excellence!
Employment Type
Full Time
