Senior Manager Research Enablement
Senior Manager Research Enablement
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
You Lead the Way. Weve Got Your Back.
With the right backing people and businesses have the power to progress in incredible ways. When you join Team Amex you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers communities and each other. Here youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits programs and flexibility that support you personally and professionally.
At American Express youll be recognized for your contributions leadership and impact every colleague has the opportunity to share in the companys success. Together well win as a team striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity and in an environment where everyone is seen heard and feels like they belong.
Join Team Amex and lets lead the way together.
The Global Advertising and Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express products and services through differentiated and innovative branding marketing and experiences. We have an ambitious goal: to be the most admired brand in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective. TheOperations & Research Enablement teamsits within the Global Brand Strategy & Insights Team. We are responsible for providing governance ensuring effective controls and enabling a compliant global market research process. We are seeking a Sr. Manager Research Enablement who will enable impactful international insights via compliant and efficient research operations.
Howwill you make an impact in this role
- Ensure international market research complies with Company policy and local market regulations (e.g. Privacy Compliance)
- Enhance existing and build new market global research processes to drive increased agility and impact of research
- Oversee access to international customers for market research purposes and enhance process for managing effectively across partners
- Deliver thought leadership around international compliance and research while mitigating risk
- Collaborate with Research Agencies and GABM insights team members serving as the liaison with Privacy Compliance Control Management GCO EDDS and GSG
- Partner with GABM Operations & Enablement team to ensure processes and governance sync with central guidance
Minimum Qualifications:
- Excellent verbal written and analytical skills
- Strong operational excellence skills with high degree of creativity in identifying opportunities for new processes
- Proven ability to set the agenda with interest in project management customer experience and process improvement
- Ability to assess downstream impacts and potentially conflicting goals to determine the optimal effective and compliance requirements
- Ability to ask the right questions without having extensive knowledge in a particular business domain
- Ability to challenge the status quo while maintaining strong relationships with internal and external partners
- Knowledge of Company policies regulatory environment or market research is a plus
We back our colleagues and their loved ones with benefits and programs that support their holistic wellbeing. That means we prioritize their physical financial and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financialwellbeing and retirement
- Comprehensive medical dental vision life insurance and disability benefits (depending on location)
- Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global onsite wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations.
Required Experience:
Senior Manager
Employment Type
Full-Time
