Customer Engineer I - San Antonio

At Vertiv we design manufacture and service the missioncritical infrastructure technologies for vital applications in data centers communication networks and commercial and industrial environments. We are the trusted Service Provider for 70 of Fortune 500 companies including industryleading data centers and providers of colocation and cloud service.

A Customer Field Engineer is responsible for the installation preventive maintenance scheduled and emergency services on UPS equipment serviced by Vertiv. The CE is required to establish promote and maintain excellent rapport with all customers coworkers sales representatives and others as appropriate. A company vehicle laptop smartphone and tools will be provided. Benefits provided include: health insurance prescription plans dental vacation paid holidays and 401K. We provide an elaborate training program for new hires which requires travel to Columbus Ohio as needed.

Associates degree in Electronics or military electronics training preferred

4 years of hands on electronic experience

Familiarity with electrical/electronic test equipment and fundamentals

Ability to read and interpret electrical line diagrams and blueprints

Working knowledge of OHMs law and electronic theory

Ability to evaluate the operating conditions of equipment

Standard computer skills including MS Outlook Word and Excel

Mechanical aptitude

Clear concise written and verbal communication skills

Ability to interact comfortably with all levels of internal and external customers

Must have the ability and selfmotivation to manage ones own schedule

Requirements

High School Diploma or GED

Render technical onsite and phone assistance to customers

Perform general and preventive maintenance on UPS systems

Respond to emergency calls at customers request

Strive to provide all customers a first time fix for their equipment

Provide accurate and timely communication to internal and external customers

Keep current on Safety Field Change Notices and Service Tips

Provide accurate and timely reporting of time cards expense reports etc.

While performing duties of the above jobs the associate is regularly required to stand walk use hands and fingers handle or feel objects tools or other components; reach with hands and arms; stoop kneel crouch or crawl; talk hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision distant vision color vision peripheral vision depth perception and the ability to adjust focus. Must have ability to regularly lift at least 50 pounds. Valid drivers license is required.

The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS:Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• HighPerformance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a CustomerFirst Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design manufacture and service the missioncritical infrastructure technologies for vital applications in data centers communication networks and commercial and industrial environments. With $5.0 billion in revenue a strong customer base and global reach in nearly 70 countries our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring terms of employment mobility training compensation and occupational health without discrimination as to age race color religion creed sex pregnancy status (including childbirth breastfeeding or related medical conditions) marital status sexual orientation gender identity / expression (including transgender status or sexual stereotypes) genetic information citizenship status national origin protected veteran status political affiliation or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position you can request help by sending an email to

Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E F1 H1 H2 L B J or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.