Data Administrator
Data Administrator
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Job Description
Overview
Specialist Community Stop Smoking Service Tameside
Join Us and Make a Difference!
At Change Grow Live (CGL) were not just a leading national charitywere a team of passionate individuals dedicated to transforming lives. We combine evidencebased practices with compassion to create services that empower individuals and that are deeply rooted in the local community.
Now were excited to launch our NEW Specialist Community Stop Smoking Service and were looking for a dedicated Data Administrator to join this new team. This role is based in Tameside a vibrant and diverse community where you will play a crucial role in supporting the operational success of the Specialist SmokeFree Service.
As a Data Administrator your work will ensure that accurate data collection efficient administrative processes and robust reporting systems drive the delivery of highquality impactful service.
This is your chance to play a pivotal role in building a transformative project from the ground up making a lasting impact on the health and wellbeing of individuals within our diverse and vibrant community.
Hours of Work: This is a Part Time Position offering 18.75 hours per week.
Salary: The position offers a fulltime salary of 24040.48 (salary will be pro rata for part time hours)
Responsibilities
What Youll Do
As a Data Administrator you will play a key role in keeping our operations organised and efficient. Your attention to detail and administrative support will help ensure the smooth running of the Specialist Community Stop Smoking Service contributing to its success and positively impacting the lives of those we support.
Key Responsibilities:
- Support the Management Team by maintaining efficient administration IT and telecommunication systems.
- Be the goto person for all datarelated matters providing clear advice reports and information.
- Manage an electronic filing system to ensure client data is organised and accessible.
- Maintain accurate and comprehensive client records and data collection.
- Assist in the development and upkeep of DCRS our specialist data system with support from the GM Senior Data Analyst.
- Collate and submit regular data and performance reports to support service goals.
- Monitor and Manage Social media channels with support from the GM Comms and Marketing Lead.
- Handle calls and correspondence from service users external agencies and staff with professionalism and empathy.
- Actively contribute to the monitoring evaluation and improvement of the service.
- Engage with service users to gather feedback for ongoing service development.
About You
You excel in a fastpaced environment bringing strong organisational skills and a passion for making a difference. Your detailoriented proactive and thrive on ensuring everything runs smoothly behind the scenes.
What Were Looking For
As a Data Administrator you will:
- Support Operational Efficiency: Work closely with the Management Team to ensure that administrative IT and telecommunication systems are effective and efficient.
- Deliver Clear Communication: Provide advice information and reports in a clear and concise manner through the most appropriate channels.
- Maintain Accurate Records: Keep detailed and comprehensive records of client data ensuring accuracy and compliance at all times.
- Be the Data GoTo: Act as the primary contact for all datarelated matters handling regular and ad hoc data requests.
- Organise Data Systems: Manage an electronic filing system to keep client information wellorganised and easily accessible.
- Support DCRS Development: Assist in the development servicing and maintenance of the Quit Manager system to streamline service delivery.
- Collaborate on Reporting: Work with the Senior Advisor and wider team to collate and submit accurate monthly and quarterly data and information reports.
- Handle Inquiries with Care: Ensure all telephone calls from agencies clients and colleagues are handled promptly courteously and directed to the appropriate personnel when necessary.
- Drive Service Improvements: Contribute to monitoring and evaluating the service offered to clients ensuring service user feedback informs ongoing developments.
This role is perfect for someone who thrives on supporting a team ensuring efficient processes and contributing to a service that makes a real difference in peoples lives.
What We Offer
Joining CGL means being part of a supportive and inclusive workplace where your contributions are valued. We provide opportunities for growth development and a range of benefits:
- 25 days of annual leave (plus bank holidays) with an additional day added each year of service for the first five years. Annual leave is prorated for parttime roles.
- Wellness Support: Paid weekly wellness hour (pro rata) access to a wellness hub and Employee Assistance Programme.
- Flexible Working: Work arrangements that suit your needs.
- Pension Scheme: Contributory pension to plan for your future.
- Discounts: Access to exclusive deals on shopping cinema holidays and more.
- Training & Career Progression: Opportunities to grow your skills and advance your career.
- ReferAFriend Scheme: Earn rewards for introducing friends to the team.
Please ensure that when completing your application form and supporting statement you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Fulltime hours at Change Grow Live are 37.5 hours per week. For parttime roles the salary and payments will be pro rata based on contracted hours.
Salary Range (pro rata if part time)
ILW / OLW /Fringe
Interview Date
Closing Date
If you have any questions on this opportunity that you would like to talk through please contact us using the below details:
Required Experience:
Unclear Seniority
Employment Type
Full-Time
