Senior System Engineer
Senior System Engineer
Posted on :
15-03-2025
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1 Vacancy
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Job Description
At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build highperforming teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires closeknit highfunctioning teams with an unwavering dedication to serving our customers.
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
Senior System Engineer
Why We Have This Role
Our team is a collection of extremely passionate engineers who are riding the cutting edge of cloud computing and web scalability. We organize and sort terabytes of data and develop solutions used by millions of users every day. We design tools that make sophisticated research simple. Our teams are empowered to choose technologies that are best to solve each problem. In our collaborative culture you find plenty of opportunities to impact our fullstack product; from Web & mobile UI to data visualization & analysis to microservices APIs to data storage & processing.
How Youll Find Success
- Manage our observability platform ensuring reliable systems monitoring and alerting
- Develop and maintain secure high performing scalable and costeffective systems
- Be involved in architectural design decisions and drive system improvements
- Ensure ontime delivery of projects and creation of automated solutions for issue resolution
- Oversee platform lifecycle document systems and participate in technical analysis
- Address complex problemsolving including system feature design and complexity mitigation
- Monitor operational metrics and assist teams in resolving issues during incidents
- Collaborate across engineering teams to resolve issues and foster relationships
- Proactively address platform and infrastructure gaps by gathering feedback and setting standards
- Participate in oncall rotation and manage operational needs
- Guide and drive improvements across multiple teams within the organization
How Youll Grow
- Analytical ability: Continually evaluate our Observability offerings and make recommendations for our build v buy strategy including evaluations of multiple vendor offerings as compared to Open Source software offerings
- Collaborative ability: Drive projects across the rest of Engineering working with all Engineering product units Product management and Security organizations
- Technical ability: identify design and tradeoffs with consideration to cost performance security simplicity and functionality. Communicate strategic approach through position papers implement chosen approach directing and delegating to others as necessary.
In summary this role will provide opportunities for growth in communication technical subjects knowledge of the greater observability space and in crossfunctional impact.
Things Youll Do
- Manage our observability platform ensuring reliable systems monitoring and alerting
- Develop and maintain secure high performing scalable and costeffective systems
- Be involved in architectural design decisions and drive system improvements
- Ensure ontime delivery of projects and creation of automated solutions for issue resolution
- Oversee platform lifecycle document systems and participate in technical analysis
- Address complex problemsolving including system feature design and complexity mitigation
- Monitor operational metrics and assist teams in resolving issues during incidents
- Collaborate across engineering teams to resolve issues and foster relationships
- Proactively address platform and infrastructure gaps by gathering feedback and setting standards
- Participate in oncall rotation and manage operational needs
- Guide and drive improvements across multiple teams within the organization
What Were Looking For On Your Resume
- Proficiency in programming languages such as Python Ruby Go or Java
- Experience with distributed systems and microservices architectures
- Proven ability to troubleshoot complex issues navigate through unfamiliar code and quickly learn new technologies
- Strong experience with Linux OS and its administration
- Understanding of containerization technologies (Docker Kubernetes)
- Excellent analytical and problemsolving skills
- Strong communication skills and ability to work effectively within a team and across various teams
- Leadership experience in driving initiatives across numerous teams
- Handson experience with monitoring and logging tools: Splunk Prometheus Grafana Elastic Stack New Relic Datadog
- Experience with Infrastructure as Code and automation tools (Terraform Ansible Puppet Chef)
- Knowledge and practice of DevOps culture
- Experience in incident response and root cause analysis
- Familiarity with Chaos Engineering and Game Days
- Experience with distributed tracing systems (Jaeger Zipkin)
What You Should Know About This Team
As a part of the Engineering Visibility (EngVis) team at Qualtrics our goal is to empower all other teams to deliver topnotch highly reliable products that our customers love. We are at the forefront of modern engineering and provide invaluable expertise that helps minimize observability costs and maximizes reliability.
We strive to be the goto solution for all teams guiding them to reduce timetomarket and create customerfocused solutions. We believe in closing the gap between cause and effect by providing robust monitoring and alerting services that everyone can rely on allowing us all to concentrate on delivering outcomes that truly matter.
Being on the Engineering Visibility team means being a crucial part of Qualtrics pursuit of engineering excellence at every step of the way. We are at the heart of the companys innovation propelling teams to reach new groundbreaking heights.
We strive to be the goto solution for all teams guiding them to reduce timetomarket and create customerfocused solutions. We believe in closing the gap between cause and effect by providing robust monitoring and alerting services that everyone can rely on allowing us all to concentrate on delivering outcomes that truly matter.
Being on the Engineering Visibility team means being a crucial part of Qualtrics pursuit of engineering excellence at every step of the way. We are at the heart of the companys innovation propelling teams to reach new groundbreaking heights.
Our Teams Favorite Perks and Benefits
- Annual Leave: 20 or 26 annual leave days per annum plus an additional day for each year of service (to a max of 5.
- Private Medical Insurance Luxmed health & dental cover for you and your dependants.
- Commuter Assistance Up to the value of 80 PLN net a month for public transport.
- Savings Plan Two company saving plans provided by Nationale Nederlanden: Employee Capital Plan (PPK) & Employee Saving Plan (PPO)
- QED PROGRAM Qualtrics Engineer Development (QED) program: support engineering learning activities up to 10 of engineering work time each quarter.
- Wellness Up to the value of 800PLN gross per quarter can be reimbursed for a variety of wellness activities via our dedicated platform Twic.
- A choice of Multisport cards available.
- Our employee assistance program with Unum provides counseling and wellbeing support to all employees
- Experience Bonus 7000 PLN gross per annum. Qualtrics experience bonus is a program designed to provide experiences to our employees they might not otherwise have.
- Group Life & Income Protection Insurance
- Glasses/Contact lenses Reimbursement
- Free breakfasts lunches snacks and drinks for everyone in the office
- Taxdeductible expenses (up to 75 depending on role)
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful inperson days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave ActEqual Opportunity EmploymentEmployee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please let your Qualtrics contact/recruiter know.
Not finding a role thats the right fit for now Qualtrics Insiders is the onestop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics upcoming events behind the scenes stories from the team interview tips hot jobs and more. No spam we promise! Youll hear from us two times a month max with fresh totally tailored info so be sure to stay connected as you explore your best role and company fit.
Required Experience:
Senior IC
Employment Type
Full Time
Key Skills
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