drjobs E-Commerce Associate - San Francisco CA

E-Commerce Associate - San Francisco CA

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1 Vacancy
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Job Location drjobs

San Francisco, CA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

ECOMMERCE ASSOCIATE San Francisco ARC
FULL TIME / BENEFIT ELIGIBLE $18.67 PER HOUR

GENERAL STATEMENT: The Salvation Army an international movement is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

JOB SUMMARY:

The Ecommerce Associate will be responsible for the processing and shipping of sold merchandise creating product listings and enhancing the overall customer experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Address stock shipping coordinate scheduling and ensure timely order fulfilment.

  • Administer inventory procedures to track active listings and securely store pending items in designated areas.

  • Create and update product listings ensuring accurate product descriptions images and specifications.

  • Select highvalue merchandise located at the ARC Center for sale on the online platform.

  • Test items to confirm functionality or authenticity before posting such as electronics and jewelry.

  • Photograph and present merchandise in a visually appealing and informative manner.

  • Provide excellent customer support via email message and phone addressing customer inquiries and concerns.

  • Ensure precision in both written and verbal tasks.

  • Meet daily posting quotas and weekly and monthly sales targets determined by the Supervisor.

  • Demonstrate efficiency accuracy and high productivity through effective workload management.

  • Display an eagerness to acquire new skills and grow within the organization.

  • Actively partner with the District Sales Manager Operations Manager and team members in the daytoday operation of the ecommerce business.

QUALIFICATIONS:

  • High School Diploma or equivalent.

  • Excellent verbal and written communication skills of the English language.

  • Excellent computer and technology skills with a focus on Windows Operating Systems 10 or higher) and all Microsoft Office Programs (Word Excel etc..

  • Knowledge of online selling platforms and proficiency in Photoshop is preferred.

  • Ability to work collaboratively in a team environment.

  • Ability to work independently with minimal supervision.

  • Ability to work under pressure and multitask.

  • Ability to type at least 40 words per minute.

  • Experience in identifying highquality and designer brand merchandise.

  • Must have 24 years of customer service and/or retail experience.

PHYSICAL REQUIREMENTS:

  • Ability to sit walk stand bend squat climb kneel and twist on an intermittent or continuous basis.

  • Ability to grasp push pull and move heavy objects such as household and office furniture packages and all other bulk items.

  • Ability to lift or move up to 50 lbs.

  • Ability to perform various repetitive motion tasks.

  • Specific vision abilities required for this job include close vison requirements due to extensive computer work.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation.

A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship will result.


Required Experience:

IC

Employment Type

Full-Time

Company Industry

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