Product Manager Digital - 12 Month Contract
Product Manager Digital - 12 Month Contract
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Job Description
COMPANY OVERVIEW:
The Globe and Mail is a national icon and one of Canadas most recognized media brands. We proudly serve as a trusted destination for Canadians seeking the highest caliber of journalism and weve garnered international acclaim for our data visualization design and creative storytelling.
We are committed to fostering diversity and inclusivity by reflecting allCanadians in both the stories that we tell and the composition of our workforce. We are proud partners with organizations like Indigenous Works Pride at Work the Canadian Centre for Diversity and Inclusion and we are a signatory of the BlackNorth Initiative. Recognizing the importance of worklife balance we offer flexible work arrangements and support programs. We also invest in our employees growth through training and mentorship opportunities enabling you to expand your skills and embrace new challenges.
No matter your position at The Globe youll be an integral part of an organization dedicated to making a positive difference in Canada. Join us.
POSITION OVERVIEW:
As Platform Delivery Product Manager at The Globe and Mail youll beat the forefront of evolving our digital product suite not just maintaining but reimagining its potential. You will be at the heart of our operations ensuring that our apps and web platforms are not just stable and reliable but also continuously optimized to deliver cuttingedge experiences for our audience. Collaborate with a dynamic crossfunctional team to push boundaries solve complex challenges and shape the future of digital news in Canada. This is a 12month contract with a hybrid work schedule based out of our offices in Toronto ON.
KEY RESPONSIBILITIES:
Platform Management
- Enhance app store presence and engage with users through reviews and release notes.
- Lead compliance efforts with Apple and Google proactively navigating changes and leading discussions to ensure our products consistently meet platform standards
- Play a key role in ensuring successful operating system vendor and browser upgrades minimizing risks and maximizing the benefits for our users
- Support the implementation of any operating system vendor or browser upgrades
- Create and maintain clear and comprehensive platform documentation
- Drive the adoption of bestinclass product management practices ensuring consistent highquality product delivery and fostering a culture of continuous improvement
- Maintain awareness of industry and technology advancements to drive innovation and mitigate risks
Product Maintenance & Optimization
- Take ownership of the daily health and performance of our core digital platforms proactively identifying and resolving potential issues to maintain peak stability and reliability
- Partner with engineering to troubleshoot and squash bugs turning technical challenges into opportunities for innovative solutions that enhance the user experience
- Be the goto problem solver for customer issues ensuring swift responses and minimizing impact on our users and operations
- Dive deep into product analytics to uncover actionable insights driving continuous improvement and delivering measurable results through datainformed optimizations
Stakeholder Collaboration
- Serve as the goto problem solver for internal stakeholders delivering clear product updates and driving continuous improvement
- Synthesize and prioritize feedback from across the business to drive key initiatives that directly support our corporate strategy
- Bridge the gap between business and engineering fostering seamless communication and ensuring alignment on product changes to deliver impactful results
QUALIFICATIONS
- 3 years in product management or a similar role with a focus on maintaining and optimizing app and web products
- Strong technical background with the ability to understand and communicate technical concepts effectively
- Proven experience managing and executing successful app releases (iOS and Android) including planning coordination and deployment
- Excellent problemsolving skills with a keen ability to prioritize and manage multiple tasks simultaneously
- Strong communication and interpersonal skills with the ability to collaborate effectively across diverse teams
- Demonstrated whatever it takes attitude and willingness to execute diverse tasks regardless of role or title to drive product success
- Experience working in a fastpaced media or news environment is highly desirable
SALARY: Commensurate with qualifications and experience.
WHY CHOOSE THE GLOBE:
The Globes mission is to deliver essential content news information analysis and insights for aspiring individuals and strong communities. The Globe is committed to providing a respectful and inclusive workplace that upholds our values of integrity collaboration innovation and accountability.
As Canadas most respected media brand The Globe is dedicated to making a difference to Canada and you can make a difference by working with us.
WE OFFER:
- Competitive compensation to ensure we hire retain and reward team members
- Hybrid work environment that promotes worklife balance
- Generous vacation and flexible work arrangements
- Parental leave topup
- Competitive health and dental benefits
- Defined Benefit pension plan
- Annual wellness subsidy
- Onsite chiropractor and registered massage therapist
- Employee and family assistance program
- Free digital subscription to globeandmail and 40 off other Globe products
- Education assistance for external training courses
SUPPORTING YOUR GROWTH:
- We are committed to creating equitable opportunities for all employees to enable everyone to reach their full potential. This commitment is embedded in our strategic plan and core values.
- There are lateral and upward advancement opportunities for rewarding and developing careers.
- We believe in mentorship and collaborative peertopeer learning and have both formal and informal programs in place to encourage knowledgesharing.
- We support continuing education and provide both internal and external opportunities for training and development.
VACCINATION POLICY:
All offers of employment with The Globe and Mail are conditional upon the candidate being Fully Vaccinated. To be Fully Vaccinated is defined as someone who has received the full series of a vaccine or a combination of vaccines accepted by the Government of Canada (currently Pfizer Moderna AstraZeneca Janssen) and has received the last dose at least 14 days prior to their start date. To prove they are Fully Vaccinated all new hires will be required to provide evidence by emailing a copy of their vaccine dose administration receipt(s) to Human Resources prior to their start date. Those seeking exemption based on one or more of the protected grounds in the Human Rights Code will need to provide their request for accommodation to Human Resources for approval. If the accommodation request is not approved and the candidate is not Fully Vaccinated any offer of employment will be revoked.
THE GLOBE AND MAIL IS DEDICATED TO DIVERSITY AND INCLUSION IN THE WORKPLACE
The Globe and Mail is committed to fostering an inclusive accessible work environment where all employees feel valued respected and supported. We believe this strengthens our business and our journalism. We welcome and encourage applications from individuals from all groups regardless of race ethnicity culture gender sexual orientation religion socioeconomic status age and physical ability. As required by the Federal Contractors Program The Globe also tracks the proportion of staff in the four Employment Equity categories (Women Aboriginal Peoples Persons with Disabilities and Members of Visible Minorities) to ensure we are reflecting the areas in which we work.
The Globe and Mail offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview please advise us if you require an accommodation.
Other details
- Pay TypeSalary
Required Experience:
IC
Employment Type
Full-Time
