Senior Salesforce Business Systems Analyst BSA

About the role

Cloudflare is seeking a Senior Business Systems Analyst to support the Channel & Alliances organization. This is a high impact role for an experienced IT professional who is looking for an opportunity to directly impact Channel strategy and operational . In this role you will work closely with Cloudflares Partnerships and Alliances Team Revenue & Partner Operations Sales and Marketing to develop and build out the System solutions to support Partner Sales at Global scale. You will own dedicated workstreams from the technical delivery standpoint to ensure channel sales process development and optimization providing valuable pipeline reporting and an outstanding experience for Cloudflares Partners.

The ideal candidate will have high proficiency in analyzing business requirements and work with technical resources in an Agile framework on prioritizing and delivering system solutions. Be the trusted advisor for the business with a view of making strategic recommendations to support the growth of Cloudflares channel sales ecosystem. You will have an opportunity to help with the transformation and growth of our Partner Revenue stream by implementing new routes to market and build the partner systems for our business for scale.

This role is a great fit for you if you are a selfstarter able to thrive in an environment that requires operating with a high degree of autonomy and are driven by the opportunity to make a significant impact in a high growth fast paced environment.

What youll do

Cloudflare is looking for an experienced Salesforce Business Systems Analyst specializing in Partner and Alliances Sales Motion to join our team. This role requires indepth knowledge of the Salesforce platform and a strategic approach to optimizing Cloudflares partner experience by utilizing Partner Relationship Management (PRM) tools and seamless CRM integration. The ideal candidate will blend technical expertise with business insight to design scalable solutions that drive Cloudflares expanding partner ecosystem translating business goals into impactful systems that support growth and engagement across our partner network.

• Leverage your knowledge of partner management tools and best practices to implement and optimize solutions within Salesforce and PRM tools that support our Partner and Alliances sales motions.
• Ability to define and leverage valuable metrics that drive the success of companies strategic initiatives.
• Collaborate with internal business teams including Revenue & Partner Ops Sales and Marketing to gather analyze and synthesize requirements into actionable solutions for the Platform development team.
• Work closely with IT and technical teams in an Agile environment to design and deliver solutions that enhance partner interactions and streamline partner programs.
• Take an active role in managing and optimizing partner programs ensuring that they align with business goals and drive measurable outcomes.
• Identify and help the business define key metrics for programs success. Utilize these metrics and partner with Business teams to provide insights and recommendations for scaling the companys partner program from a systems perspective.
• Stay uptodate with the latest trends in business systems and PRM tooling as well as Salesforce releases. Be curious and continuously seek opportunities to enhance our systems and processes.
• Participate in Scrum meetings and collaborate with Business and Product Owners providing input and feedback to ensure the successful delivery of highquality solutions.

Examples of desirable skills knowledge and experience

• Minimum of 5 years of experience as a Business Systems Analyst with a focus on Salesforce CRM.
• Proven expertise in driving system improvements for various Revenue streams and supporting Sales Motions in particular Channel/Partner Sales experience.
• Experience with Salesforce partner management solutions such as Salesforce PRM (Partner Relationship Management) is highly desirable.
• Strong proficiency in Salesforce configuration including custom objects & relationships workflow automation and API integrations.
• Ability to clearly articulate & translate business requirements into technical solutions.
• Excellent communication and collaboration skills.
• Strong problemsolving abilities and a keen interest in managing and optimizing partner programs.
• Ability to work effectively in a fastpaced Productled Agile environment.
• Bachelors degree in Business Information Systems Computer Science or a related field.
• Salesforce Certification Preferred.

Compensation

Compensation may be adjusted depending on work location.

• For Colorado Illinois Maryland and Minnesota based hires: Estimated annual salary of $139000 $169000.
• For New York City Washington Washington D.C. and California (excluding Bay Area) based hires: Estimated annual salary of $152000 $186000.
• For Bay Area based hires: Estimated annual salary of $159000 $195000

Equity

This role is eligible to participate in Cloudflares equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses support caregiving build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• Ondemand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs including parental pregnancy health medical and bereavement leave

What Makes Cloudflare Special

Were not just a highly ambitious largescale technology company. Were a highly ambitious largescale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customersat no cost.

Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacycentric public DNS resolver. This is available publicly for everyone to use it is the first consumerfocused service Cloudflare has ever released. Heres the deal we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something youd like to be a part of Wed love to hear from you!

This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via email at or via mail at 101 Townsend St. San Francisco CA 94107.