Building A Brand Starts With Our Story
FIRST is a leading global brand experience agency serving clients in various industries including financial services technology new & traditional media aerospace healthcare and professional services. FIRST has received numerous accolades including being named one of the Top 150 Event Organizers & Agencies in the USA by Eventex being listed among the 200 Top Marketing Agencies in& 2021 by Chief Marketer being recognized as one of the 50 Top Event Companies by Special Events being included in the Top 100 Best Places to Work in NYC by Crains New York Business and being listed as one of the 1000 Companies to Inspire Britain by The London Stock Exchange Group.
FIRST also understands that businesses worldwide including us need to adopt more sustainable and socially responsible practices. Our vision of sustainability at FIRST is about fostering a People centric Purpose driven & Planet conscious culture.
Learn more at www.firstagency
Our story started over 25 years ago growing through collaboration innovation strong culture and a focus on people specifically our people. Our people inspired developed and grew FIRST to the incredible brand experience creator it is today.
And our hope is that you become the next page of our story in developing how our agency connects more people beyond what they thought was possible.
A welcoming creative and ambitious workplace that offers personal and professional growth for all individuals. At FIRST youll find:
- A welcoming workplace that fosters diversity and belonging with a focus on team members feeling valued respected and supported.
- Creative teams that enjoy challenging work with an ability to make an impact on those around them.
- An experiential organization that cares about the development and career experience of each employee focusing on excellence and flexibility with the right balance of structure to thrive.
Location: San Francisco CA (Hybrid) Must reside in CA to be able to go into office 3 days a week up to 5 if there is a business need.
What You Would Get To Do:
In this capacity the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST which embeds specialist talent into organizations to provide Content Creative Digital Technology Management & Delivery and Data & Insights. The Project Manager will consistently deliver exceptional service to our hightouch clients through excellent project management and creative solutions. This position will support virtual inperson and hybrid events internationally which include but are not limited to; internal programs clientfacing events including conferences hospitality thought leadership sporting and cultural programs.
Your Contributions
- Full lifecycle planning and of multiple key events in a virtual inperson and hybrid capacity
- Virtual event planning and project management including confirming appropriate virtual platform creation of timelines invitation process thorough and regular communications to attendees suppliers and stakeholders
- Financial management including: budget development and management expense management and invoice processing timely postmeeting reconciliation and final financial reporting
- Sourcing negotiating and managing site selections contract management for venues and suppliers
- Coordinate registration transportation hotel accommodations entertainment gift selection audio/visual needs webcasts staging and speaker selection for all programs; strong focus on vendor management
- Work with the team to ensure adherence to the clients standards of operation and policies; ensure compliance and risk guidelines are followed
- Global Travel (when applicable approximately 2030 annually) for site inspections and onsite management of live events to ensure full coordination of logistics and onsite teams for inperson events
- Post event wrap up including final attendees budget reconciliation observations suggestions for following year as well as client debriefs for year over year improvements
- Coplan with colleagues and the client on larger scale programs; strong team player
- Create and closely monitor value adds at every opportunity and demonstrate commercial awareness
- Share knowledge of best practices new suppliers services and venues
- Deepen relations with existing clients and maximize on all opportunities to generate new business
What We Are Looking For
Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role please apply we would love to see how you could fit at FIRST.
- Bachelors degree preferred or equivalent practical experience
- 57 years Event Management experience required in a corporate or financial services environment preferred
- Advanced experience of events conferences meeting and production management including but not limited to Clevel executive events cocktail receptions and dinners meetings and multiday events
- Extensive experience in working with and managing senior clients
- Advanced project management skills including: budget creation management and reconciliation
- Motivated selfstarter ability to work independently and project plan; ability to think innovatively
- Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines
- Proven ability to mentor team members development operations organizational systems and processes
- Proven ability to think innovatively to bring events/programs to fruition
- Resourceful individual with the ability to take direction and work independently; be proactive with ideas and creative solutions
- Customer focus approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles
- Strong client management skills
- Strong oral and written communication skills
- Ambitious proactive and highly organized
- Willing to travel to various locations globally for sitevisits and onsite management of events
- Experience working with large and complex databases Cvent experience preferred
- Proficient with Microsoft Office
- Knowledge of venues and suppliers in key US cities and across the globe
ADMINISTRATION & GENERAL
- Work intelligently and ensure that the Operations Manager and Team Lead are aware of problems or issues which negatively affect productivity
- Strict and accurate adherence to companys time tracking policies and systems
- Ensure knowledge is shared within the team through positive communications
- Flexible and willing to work long hours (evenings weekends) and travel
- Work on ad hoc requests from clients as required
- Assume responsibility for own environment ensuring adherence to health and safety policies while having clean smart surroundings
United States Residents: The base pay for this position ranges from $70000 to $100000. This role is also eligible for an annual discretionary bonus.
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FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs job requirements and individual qualifications without regard to race color religion or belief national social or ethnic origin sex (including pregnancy) age physical mental or sensory disability sexual orientation gender identity and/or expression marital civil union or domestic partnership status past or present military service family medical history or genetic information family or parental status or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role please get in touch to discuss adjustments or other suitable roles.
Required Experience:
IC