Warranty Administrator
Warranty Administrator
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Job Description
Responsibilities:
- Creates warranty claims from service work orders
- Files and monitors warranty claims to maintain control of warranty expenses
- Monitors failed warranty parts return requests
- Prepares documents prior to shipment back to manufacturer
- Reviews goodwill claims before submission to manufactureras well asall claims that are denied determining if claims can be resubmitted
- Completesnecessary documentation on warranty procedures and reviews them annually to insure their validity
- Establishes and maintains a good working relationship with branch personnel to ensure accurate data is submitted for warranty consideration
- Provides constructive feedback to Warranty Manager to help improve the warranty process
- Acts as the professional face of Ziegler to all customers and venders
- Professionally answers telephone and emails in a timely manner to expedite processing of warranty claims
Qualifications:
- High School degree/GED required 4 year degree preferred
- Equipment (construction or agricultural) knowledge a plus
- Strong computer skills required
- Personal Attributes: Attention to Detail Commitment / Dependability Even Temperament Integrity Teamwork
Travel:
Up to 10 travel
Minimum Physical Requirements:
- Sitting walking using hands talking hearing
This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.
SEE YOURSELF AT ZIEGLER
Founded in 1914 Ziegler is a thirdgeneration familyowned CAT dealer with over 2400 employees across 30 locations in Minnesota Iowa and northern Missouri. Since day one Ziegler has had the same philosophy if the customer is successful then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits work/life balance and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!
The pay range for this position is
$22.83 to $27.36Starting wage is dependent on skills experience education and location. Pay range may vary by 10 depending upon the applicants location. Along with competitive pay full time positions are benefits eligible which includes:
Health Dental Vision and Life Insurance
15 days of PTO your first year accrual starts day 1
9 paid holidays
401(k) plan with company contribution and match
HSA (Health Savings Account) Ziegler contributes up to $1000 taxfree each year
ShortTerm and LongTerm Disability Insurance FSA & EAP
Paid Parental Leave & Funeral Leave
Fitness membership discount
Education Assistance
At Ziegler Inc. were committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
