Home Health Front Desk Clerk
Home Health Front Desk Clerk
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Job Description
Pay Rate: $1820 per hour
Job Summary:
The Home Health Front Desk Clerk at Desire Home Care Inc. is responsible for providing excellent customer service and administrative support to clients caregivers/nurses and office staff members. The individual in this role will serve as the primary point of contact for all incoming calls and visitors ensuring a positive and welcoming experience for all. This is a fulltime hourly position located in Riverside California.
Compensation & Benefits:
- Daily pay: Access your earned wages the same day you work!
- Medical Dental Vision
- 401K with 4 match
- Paid Vacation
- Paid Sick Time
- Promotion Opportunities
- Company Discounts
- Paid Training
- First Time Home Buyer Program Assistance
Responsibilities:
- Greet and assist all clients caregivers/nurses and visitors in a friendly and professional manner
- Answer and direct incoming calls and messages to the appropriate staff members
- Schedule office calendar appointments and book office conference rooms
- Maintain accurate and organized audit records and documentation
- Coordinate and assist with office & field staff supply inventory
- Handle and resolve client and caregiver inquiries and complaints in a timely and professional manner
- Collaborate with multiple departments to ensure proper workflow is maintained when transferringincoming calls and written communication
- Perform general administrative duties such as filing faxing and copying
- Keep reception area and lobby clean and orderly at all times
- Be in charge of the office social committee group
- Adhere to all company policies and procedures
Requirements:
- High school diploma or equivalent
- Pass a background check and maintain criminal background clearance throughout DHC employment due to nature of services provided
- Valid California Drivers License and reliable transportation
- Previous experience in customer service and/or administrative role in a homecare/home health settingpreferred
- Proficiency in Microsoft Office and data entry skills
- Excellent verbal and written communication skills
- Strong organizational and time management abilities
- Ability to handle multiple tasks and prioritize effectively in a fastpaced environment
- Bilingual (English/Spanish)
- NegativeTBtestwithin30daysofhire
- CPR&FirstAidcertificatewithin30daysofhire
Work Schedule:
- Monday Friday 8AM5:30PM
- Weekends on occasionsfor company events
EEOC Statement:
Desire Home Care Inc. is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs job requirements and individual qualifications without regard to race color religion gender sexual orientation gender identity national origin age disability pregnancy genetic information marital status amnesty or status as a covered veteran. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Employment Type
Full-Time
