EMEA IT Service Desk Specialist with French or Italian

Were looking for two a talented EMEA / IT Service Desk Specialists for our EMEA IT Service Desk team at Aliaxis.

Our ideal candidates will have good literacy in French or Italian backed with solid IT Service Support background 2 years minimum) preferably in international company. We are offering Hybrid work but it is suggested being located near Wroclaw Poland where we have our IT Hub located.

Interested in working with us Please apply directly or read below for more details.

Company description

Aliaxis is a leading technology company that designs sustainable easy to install and innovative fluid management solutions. Over 15000 people have selected to work for us in more than 40 countries meeting our customers most demanding needs for pipes and fitting systems in building infrastructure industrial and agriculture sectors.

As part of our commitment to sustainability we are focused on increasing the percentage of recycled content in our products and reducing the carbon footprint of our manufacturing processes.

We are looking for passionate people that want to be part of our journey and embrace the behaviors that we at Aliaxis stand for:

• We Dare to challenge the status quo to innovate and to learn fast

• We Care for the environment our customers and each other

• We Deliver by taking accountability for our decisions and actions.

Aliaxis is privately owned with its global headquarters in Brussels Belgium.

Job description

Reporting to IT Service Dest manager the IT Service Desk Specialist will play a key role in our EMEA IT Service Desk team. The role is based in Aliaxis EMEA IT Hub Wroclaw ul. Powstacw lskich 9 and will require no travelling across the region.

Key Accountabilities

Operate as a Service Desk agent and complete all IT Service Desk operations to achieve highly positive outcomes for the EMEA user community.

Requirements

• Exceptional communication skills fluency in English French or Italian
• Polish or Spanish language is a strong plus
• A strong foundation in IT fundamentals and a passion for technology.
• Experience in IT Customer Service (preferably 2 years plus).
• Excellent problemsolving skills and the ability to think on your feet.
• ITIL Service Management ideally v4 Foundation level or desire/aptitude to complete training.
• Ideally experience in supporting tasks within IT General Controls for User Access management software license management etc.

What We Offer

• Dynamic Work Environment: Be part of a fresh energetic team set to redefine IT support across the EMEA region.
• Learning & Development: Continuous learning opportunities with access to the latest technologies and training programs.
• LinkedIn Learning platform access.
• Career Advancement: Clear paths for professional growth and advancement within a global company.
• Competitive Compensation: Attractive salary package with benefits tailored for your wellbeing and worklife balance.
• Benefits: Cafeteria System including Multisport card
• Social Fund (Holiday and Christmas)
• Hybrid work schedule / working from office (Powstancw lskich 9 street Wroclaw).

Are you the one we are looking for Join our growing team!

We offer a unique opportunity to join a Belgian global company with a very international & collaborative culture that is transforming dynamically and that is committed to its future growth service excellence and employee engagement. Next to a competitive salary and benefits package we offer an impactful role and real growth opportunities.

Aliaxis is proud to be an equal opportunity employer who welcomes candidates and employees from all backgrounds. We are committed to building and investing in a culture of belonging where all our employees feel empowered can be their true selves and are able to bring their best ideas forward and contribute to the companys Growth with Purpose strategy.

For us equity and belonging start already at the application step: whether its offering flexibility in scheduling interviews or ensuring a supportive and inclusive environment we strive to remove barriers and create equal opportunities for all applicants. Should you have specific needs please do not hesitate to let us know and we will do our best to accommodate.

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