Overnight Front Office Team Leader
Overnight Front Office Team Leader
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Job Description
At AC Hotels we believe attention to detail is the greatest form of generosity we can offer. Through overthinking every element of the guests stay AC provides everything you need and nothing you dont. Be a part of our global tribe and work with likeminded people. To those cultural innovators join us as a Overnight Front Office Team Leader today. Use your inner creativity and love for art design and culture to engage and inspire guests.
Position Summary:
- Lead the front office overnight shift and support your likeminded team with general operational tasks
- Be an expert on the hotel and the surrounding area know it inside and out to exceed guest expectations
- Assist guests arriving and departing the hotel through the check in and departure process
- Handle general enquiries engage and inspire guests through each guest experience
- Build and strengthen relationships with existing and new customers to enable future bookings
- Take guest reservations and perform cash handling & credit card responsibilities
- Oversee service standards whilst identifying and implementing improvement initiatives
- Be a cultural innovator by providing motivation and support to ourfront office staff
- Plan and execute team building activities so associates feel part of the global tribe
About You:
- Experience with OPERA property management system or similar
- Relevant experience in a similar role
- Working rights in Australia
- Enthusiastic to escalate your career
- Selfmotivated driven and energized in a fastpaced environment
- Armed with smart solutions and a cando attitude
Our Benefits:
- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you your family and friends
- Be part of Life with the Works program where you can enjoy flexible working hours & locations time off to pursue your passion through sabbatical leave and paid leave during your birthday month
- Grow develop and progress with internationally recognised training programs unlimited strategic development and exciting career opportunities within the Marriott International group
- Genuine care for associates physical emotional and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend
- Work for the Largest Hotel Network in the World which values equality diversity and inclusiveness
AC Hotel is part of Marriott Internationals Select Stays portfolio which has committed to putting people first for 90 years. Apply now!
Employment Type
Part-Time
