Manager eCommerce EMEA
Manager eCommerce EMEA
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Job Description
JOB SUMMARY
The Manager eCommerce EMEA will play a key role in driving Marriotts digital direct strategy through content and product optimisation in multiple languages at key customer touchpoints across Marriotts web and app channels. These include global platforms such as Marriott and the Marriott Bonvoy Mobile App as well as regional platforms. In line with commercial needs and regional marketing priorities the Manager eCommerce EMEA will work closely with global and regional product teams as well as regional marketing and commercial teams on platform development localisation and optimisation efforts to deliver bestinclass digital experiences to Marriotts customers within EMEA. The ideal candidate for this role is multilingual (English at least one other European language) and has a proven expertise in digital platform localisation and optimisation. In addition to excellent stakeholder management skills this role will also require strong analytical skills.
CANDIDATE PROFILE
Required Education and Experience
- 3 years experience in eCommerce digital marketing content management or related function
- 2 years experience with digital measurement tracking methods and analysis (preferably Adobe Analytics)
- University degree in Digital Marketing Hospitality Management or related field
- Strong proficiency in English at least one other European language
Preferred
- Working knowledge of Adobe Experience Platform products (Adobe Analytics Adobe Experience Manager Adobe Workfront)
- General understanding of UX and digital design principles
- Strong stakeholder management communication and relationship building skills
- Strong organizational time management and problemsolving skills
- Exceptionally detailoriented able to demonstrate errorfree documentation and focus on accuracy
- Ability to lead and work with crossfunctional teams in support of specific business priorities
- Ability to simultaneously manage multiple projects under tight deadlines and changing priorities
- Excellent team player; flexible and accommodating to the needs of the team
- Project and/or agency management experience
CORE WORK ACTIVITIES
- Support the Senior Manager eCommerce EMEA in setting and executing the digital direct content and product optimisation strategy for EMEA
- Work closely with EMEA Marketing and Commercial teams to support digital marketing activities and commercial needs across digital direct channels
- Manage content intake processes content calendars and channel planning for all digital direct channels in all supported languages
- Manage the creation and optimisation of continentwide campaign landing pages in all supported languages and work closely with the Manager Digital Merchandising EMEA on all targeted merchandising activities
- Monitor platform landing pages and content performance for all digital direct channels in all supported languages and provide regular reporting
- Drive product and content optimisation testing and innovation to improve customer experience internal workflows and platform performance
- Support global and regional digital teams in platform development localisation and optimisation projects
- Manage smalltomidsize regional localisation and optimisation project
Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive peoplefirst culture.We are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
Manager
Employment Type
Full-Time
