Manager Administrative
Manager Administrative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Under minimal supervision responsible for planning organizing directing and/or controlling all aspects pertaining to administrative functions of assigned departments internal and external customer service staff management and financial management operations pertaining to areas including (but not limited to) data/records maintenance supply management transcribing/dictation word processing telecommunications office equipment maintenance and office support. Acts as a catalyst between the department and its customers and staff to ensure continuity and quality of service and care.
Responsibilities
1. Forecasts develops and implements policies and procedures in the areas of customer service staff management and budgetary goals and objectives that are consistent with University of Utahs policies. 2. Markets and promotes new and existing programs and services to internal and external customers. 3. Participates in Universitywide committees to establish customer service standards and administrative plans and policies. 4. Facilitates cooperative and collaborative community and institutional relationships. 5. Ensures customer satisfaction by analyzing complaints concerns and suggestions and providing appropriate followthrough. 6. Develops departmental strategies consistent with the assigned departments continuous quality improvement program. 7. Ensures competency of staff through the development and/or presentation of educational programs and through on going staff performance evaluations. This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to the job. Work Environment and Level of Frequency typically required Nearly Continuously: Office environment. Physical Requirements and Level of Frequency that may be required Nearly Continuously: Sitting hearing listening talking. Often: Repetitive hand motion (such as typing) walking. Seldom: Bending reaching overhead.
Minimum Qualifications
Bachelors degree in a related area or equivalency (one year of education can be substituted for two years of related work experience). Four years of progressively more responsible management experience. Background knowledge of hiring departments area of specialization in order to analyze plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Completion of provided supervisory training within one year of employment may be required. Masters degree in a related area may be preferred. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Required Experience:
Manager
Employment Type
Full Time
