IT - Manager of Information Systems
IT - Manager of Information Systems
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Salary Not Disclosed
1 Vacancy
Job Description
Niagara FallsbasedCanadian Niagara Hotels Group of Companiesis one of Canadas largest and most successful diversified entertainment businesses with more than 2500 talented professionals spread across its various Hotels SpasConference Centres Restaurants Craft Brewery and DistilleryIndoor WaterparkCity Touring Entertainment and Specialty Retail businesses with more to come! We are home to worldclass brands including Marriott Sheraton IHG Mortons Milestones Hard Rock Caf Rainforest Caf Hershey and Starbucks to name a few. Regardless of what business or role you start with career development opportunities and rewards are endless for people delivering exceptional guest satisfaction and attaining business results.
Niagara Fallsbased Canadian Niagara Hotels Group of Companies is one of Canadas largest and most successful diversified entertainment businesses with more than 2500 talented professionals spread across its various Hotels Spas Conference Centres Restaurants Craft Brewery and Distillery Indoor Waterpark City Touring Entertainment and Specialty Retail businesses with more to come! We are home to worldclass brands including.
Overview
Reporting to the CFO the successful candidate will direct and implement the vision strategy and resourcing of information technology. While you will be the technology thought leader you are equally at home in solving daily technology issues that may impinge upon the operations ability to operate effectively. The position will lead the organizations companywide efforts to use technology strategically to support future growth by determining user requirements and delivering practical solutions that exceed expectations of both internal users and external customers.
Responsibilities
- Ensure that the Group of Company has a solid security protocol designed to eliminate security threats to the companys network infrastructure operating systems and data .
- Understand the key drivers of the business relative to technology and establish roadmaps from concept to implementation.
- Be a key and valued business partner with operations to deliver the timely services they need daytoday and also leverage technology to create better processes efficiencies to help achieve organizational goals
- Raise IT departments ability to proactively identify risks in advance and develop strategies to mitigate them on a costeffective efficient basis
- Create and maintain a sustainable preventive maintenance plan that provides early detection of areas requiring attention. Ensure all systems are uptodate and well documented with Standard Operating Procedures Schematics Hardware & Software documentation etc.
- Improve the IT skills of all users so that they can better manage their daytoday technological needs. Improve communications between IT and users and bring forward new strategies that improve productivity.
Qualifications
- Degree or Diploma in Computer Science Information Systems or Computer Networking
- At least 10 years progressive related experience leading and managing an IT team a a management level
- Energetic positive selfmotivated handson who works well under pressure
- Strategic planning experience involving assessing technological risks and opportunities to develop the annual IT business plan and short & long term capital budget with business cases that support capital projects.
- Proven ability in procurement and implementation including detailed analysis of solutions competitive pricing vendor negotiation and selection onsite management of services testing documentation training end users and preventive maintenance plans.
- Proven experience in managing multiple complex concurrent projects and delivering results on budget and on time
- Extensive experience with email servers firewalls and security spam filtering networking virtual environments wifi deployment and support remote access systems
- Experience at developing IT policies and procedures that protect the organizations data and systems including backups redundant systems failover and other disaster recovery strategies that ensure continuance of all mission critical application networks and infrastructure
- Experience developing standard operating procedures and best practices including providing written protocols and guidance to IT staff and maintaining system and user manuals license agreements and documentation of modifications and upgrades
- Oversee end user services including help desk and technical support services and develop departmental metrics that measure team and system performance
- Demonstrated ability to bring value added and continuous improvement by working closely with senior level employees in all departments to identify needs and recommend develop support cost effective strategies and solutions
- Strong interpersonal and communication skills in dealing with users customers vendors including senior leaders of organization
- Strong analytical trouble shooting and problem solving skills
- Keeping current with the latest technologies and determine which technology solutions will meet organizational requirements
- Valid drivers license and Canadian Passport
- Previous experience with PointofSales systems is an asset
To learn more about Canadian Niagara Hotels Group of Businesses or view other current and future job opportunities please visit CNHCAREERS
We also understand that diversity includes people with disabilities who might require reasonable accommodation in order to fully participate and contribute to their full capabilities or candidates for employment interested in reviewing or receiving information pertaining to careers at Canadian Niagara Hotels. This includes being able to fully participate in the Resorts candidate selection process including personal interviews in many circumstances wherever possible and practical.
We also understand that diversity includes people with disabilities who might require reasonable accommodation in order to fully participate and contribute to their full capabilities or candidates for employment interested in reviewing or receiving information pertaining to careers at Canadian Niagara Hotels. This includes being able to fully participate in the Resorts candidate selection process including personal interviews in many circumstances wherever possible and practical. If you would like to receive information in another format or other communications supports please send an email to or by telephone atextension 4850.
Other details
- Pay TypeHourly
Required Experience:
Manager
Employment Type
Hourly
