Account Manager
Account Manager
Posted on :
15-03-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
15-03-2025
Job Description
We are looking for an energetic Account Manager to take ownership of a crucial part of the northern California market.This role has significant growth opportunity with the current customer portfolio the chosen candidate will be largely responsible for the existing customer base providing exceptional customer service to our clients and whilst also getting involved in Project Management.
The Account Manager willplay a critical part indriving maximum value within our acute care customers by focusing largelyonclient retention and account developmentin our rapidly growing customer base. The Account Manager willalsotake ownership of a portfolio of customersas well as: maintaining relationships with key stakeholders identifying upsell opportunities auditing accounts and ensuringtargets and satisfaction levels are met.
What you will do
- Support the development and of customer account strategies that align with defined key business metrics including client retention revenue growth cost savings and profitability
- Become a trusted advisor within your portfolio of customers by deeply understanding their business and aligning their needs to our solutions
- Develop a blueprint for key accounts that includes contract terms and expiration services and products we provide buying group etc.
- Project Management and problem solving to drive outcomes interdepartmentally for the customer
- Ongoing inservice education with clinical staff on our products and services related to safety sustainability efficiency compliance and education
- Be able to provide product expertise across our full service offering
- Assist with waste policy capture design review annual assessment and policy adjustment aligned with strategic goals
- Serve as a customer advocate internally while effectively collaborating with internal crossfunctional teams including operations sales logistics and finance
- Conduct routine audits related to contractual KPIs in the areas of safety sustainability efficiency compliance and education
- Ability to support new product installations or new program implementations at a customer site
- Support strategic customer meetings to communicate best practices business results and successes
- Support the facilitation of quarterly business reviews and conduct prework audits data assessment and stakeholder feedback collation to be able to provide strategic recommendations and process improvements.
Candidate Profile
- 5 years of industry experience
- Strong relationship building skills
- Hospital services or related service industry experience highly desirable
- Excellent verbal and written communication skills
- Strong presentation skills with value based selling confidence
- Outstanding computerbased skills; Salesforce Microsoft Office etc.
$95000 $125000 a year
Actual compensation packages are based on several factors that are unique to each candidate including but not limited to skill set depth of experience certifications and specific work location. This may be different in other locations due to differences in the cost of labor. The total compensation package for this position may also include an annual performance bonus benefits and/or other applicable incentive compensation plans.
Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with antidiscrimination law it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race color religion sex age national origin disability status protected veteran status or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.
Required Experience:
Manager
Employment Type
Full-Time
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