We are seeking an Outsourced IT Technical Consultant for our clients Mumbai India office. We are looking for someone who thrives in a growing environment and provides clients with exceptional services.
Location:
Work from office 4 days working from office and 1 day work from home)
Shift Timings:Rotational Shift every month
Early Morning (before 12 pm) & night shift post 12 AM will be WFH for now.
Responsibilities:
Provide remote support of end users desktops servers and networking infrastructures.
Helpdesk support of MS Office 365 applications and Azure
Interact with end users to troubleshoot general IT issues and security applications.
Assist senior engineers on new or existing projects and deployments.
Manage client networks Backups Firewalls and Security
Project planning and development
Documentation of systems and projects
System monitoring of client networks and managed services.
Software deployments patches updates and reporting
Able to work on different schedules throughout the day including weekends.
Requirements
An Excellent attitude looking to GROW and work as a team player.
810 years of work experience with helpdesk and technical project background
Experience with Microsoft Windows Desktop and Server Editions
Experience with user creation/management in Active Directory Entra/AzureAD
General knowledge and experience with firewalls routers wireless networks and security
Familiar with productivity applications and networking under Microsoft Windows and Mac OS
Experience with configuration installation and support of desktops
Experience with Microsoft Office 365 and Azure Virtualization
Experience working with Office 365 Business tenants.
A working knowledge of networking concepts (Security Network CCNA or similar is a
WatchGuard Fortinet SonicWALL Firewall Experience a PLUS
Capable of adapting and learning new technologies quickly
The ability to communicate technical ideas in simple terms.
A cleancut appearance for virtual meetings
ConnectWise Experience a PLUS
Certifications
One MS Office 365 or Azure Certification is required (AZ104 AZ140 AZ700 AZ500 or MS500
Office 365, Microsoft Team, Microsoft Exchange, Microsoft OneDrive , Microsoft Outlook, Sharepoint , Desktop Support, Azure Certification, IT, Consultant