Tech Care Team Member
Tech Care Team Member
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Salary Not Disclosed
1 Vacancy
Job Description
BlueScope is an Australianborn global success story spanning 18 countries with a team of over 15000 people. Were driven by innovation and are proud that the technologies in our products and brands like COLORBOND steel inspire and protect everything from hospitals and bridges to stadiums and homes.
The Opportunity
We want to offer you a career pathway with us! Your journey starts as a Techcare team member based at our Port Kembla manufacturing site in NSW. This is a permanent role with Monday Friday daytime hours.
As part of our diversity and inclusion journey BlueScope is aiming to increase the representation of women in our workforce across our businesses. We strongly encourage female applicants to apply for these positions.
Weve been on a journey over the last few years to enhance our inhouse IT capability and our Techcare Team are proud of the increased service level we now offer our business.
What Will You Do
The TechCare team provide onsite IT Support Services (Desktop Support) Enjoy the variety of being part of a large IT team providing onsite technical support to approximately 3000 colleagues across our manufacturing facilities in Port Kembla.
Each day you will play an integral part in providing IT support services by:
- Providing onsite support to multiple manufacturing sites across our Port Kembla facilities (comparable in size to Sydney domestic and International Airport terminals combined)
- Imaging and reimaging of laptops desktops and tablets
- Assisting our external IT Service Providers
- Providing maintenance of both software and hardware
- Configuring user profiles and accounts
- Advising users and offering guidance
More About You
We dont expect you to know our industry or our business we have an internal network to support your learning that its your desktop support experience that we value most. We are looking for team player with:
- Knowledge of IT service delivery frameworks methodologies and process implementation
- The ability to articulate ideas to both technical and nontechnical stakeholders.
- Experience using Intune & Microsoft System Center Configuration Manager (SCCM)
- Knowledge of Office365 and Windows 10
- Experience with A/V Hardware and Systems
- Exposure to Apple products and ServiceNow will be looked upon favourably
Whats in it for you
- Paid overtime and oncall
- Flexible hours
- Free parking onsite
- Employee benefits with discounts on health and wellbeing products and services
- Employee Assistance Program
If this sounds like the role for you we would like to hear from you.
The BlueScope Difference
A career at BlueScope provides the opportunity to make a difference to you to your team to our customers to transforming products processes and brands and to an organisation intent on shaping a better built environment for all our communities.
Come and discover us at bluescope/lifeatbluescope/.
Together we can make a world of difference.
Applications close Friday 18th April 2025
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
