BD IT Application Support Intern
BD IT Application Support Intern
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Salary Not Disclosed
1 Vacancy
Job Description
- Support EndUser via SMT Ticket following ITIL Process which are maintained with defined SLA & KPI
- Contribute to problem investigation change management
- Working on Oracle PL/SQL
- Support for new feature release hotfixes
- Maintain and manage the application servers
- To the holder of this position other tasks and activities related to the current job can be assigned by linemanager
Qualifications :
- Final Year student in IT/ Computer Science or relevant background
- Having knowledge of SQL PL/SQL
- Knowledge in Service Management Tool (Redemy Service Now ServiceDesk Plus)
- Knowledge in Project and Process Management will be an advantage
- To be trained in process know how (Incident Problem Change Management)
- ITIL foundation Certificate is a plus
- Flexible and able to support in CET time zone if required 1:00PM 10:00PM)
- Have ability to work under pressure during peak periods and respecting the deadlines
- Have teamwork spirit proactive to support share workload document/share the knowledge open mindset and continuous improvement.
- Strong communication Open mindset interpersonal and intercultural skills
Additional Information :
- Monthly Internship Allowance plus Meal and Parking support.
- 1 paid leave day 1 sick leave day for each internship month.
- 1 birthday leave day if your birthday falls during the internship period.
- Accident insurance provided throughout the internship.
- Opportunity to observe and engage in international projects and innovation.
- Access to our diverse training programs which surely help strengthen both your personal and professionalism.
- Participation in various company activities such as football yoga badminton and team building.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
