This is a 12month fixedterm parental leave cover position with the possibility of furthering your career in other roles within the Accor Group after the 12 months.
Joining the commercial heart of our hotel and reporting to the Associate Director of Events you will:
- Organisation of secured conference & events business from point of event confirmation through to post event follow up
- Develop successful professional relationships with clients and maintain effective and timely communication
- Preparation of Event Planning documents as required including Request for Information Event Orders Invoices & Floorplans
- Ensure progress deposits and final accounts are invoiced and payments received in a timely manner complete billing and post charges for each event
- Coordinate between Conference & Events and operational departments to ensure preparations for conferences have been made
- Coordination and Hosting of site inspections preconference meetings and post conference reviews with clients
- Proactively seek feedback from in house and past event clients to ensure client satisfaction and to generate repeat business
Qualifications :
About you
- Passionate for people and a natural ability to connect with diverse groups
- Excellent customer service skills with the ability to easily build rapport with internal and external clients
- Adaptable and a quick thinker with problem solving skills who proactively looks to assist where possible
- Organised and with high attention to detail and the ability to coordinate multiple events simultaneously
- Knowledge of or previous experience in Hotel Event Planning is an advantage
- Alternatively experience in a coordination role in a standalone function space or prior experience in a hotel environment
- DELPHI and OPERA Cloud system experience is desirable but not vital
Additional Information :
Diversity equity and inclusion are paramount to us and your training and development is our priority.
A few of our amazing benefits at Pullman & Mercure Melbourne Albert Park:
- Complimentary lunch while on duty
- Discounted onsite car park
- Access to Learning & Developments platforms
- Accor worldwide accommodation and Food & Beverage benefits
- Work alongside experienced leaders
Current Australian working rights are required for your application to be considered.
Remote Work :
No
Employment Type :
Fulltime