IKEA Tampines - Customer Relations Cashier Full-Time
IKEA Tampines - Customer Relations Cashier Full-Time
Posted on :
02-04-2025
Employer Active
1 Vacancy
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Job Description
About the job
Reporting to the Checkout Manager and Team Leaders you ensure an easybuying experience for IKEA customers in a high volume and fast paced environment throughout the complete payment process by ensuring the checkout service is efficient for the customer and ensuring payments are handled in a reliable accurate and friendly way.
Your assignment
- You will be responsible for opening and closing of the checkout counter which includes and but not limited to cash handling and deposit.
- Support customers with their enquires and help resolve escalated issues with customers
- Assist customers to scan products operate scanning equipment and fix transaction technical issues
- Handles cash transactions and receive and process all payments according to standard operating procedures
- Completes process and maintain applicable paperwork and records to maintain cash registry accuracy.
- Support the administration process in cash office in accordance with the standard operating procedures and compliance.
- Understand the department standard operation procedures and conforms to ensure compliance to department audits.
- Support the department in achieving its KPIs and main actions.
- To multitask and support other functions with the Customer Relations Department when required.
Your profile
- You have at least 3 years of experience in a similar cashier or customerfacing role.
- You are customerservice oriented with strong communication and interpersonal skills.
- You are a committed and responsible team player who can cope in a fastpaced environment.
- You are meticulous detailoriented highly observant and comfortable with handling cash transaction.
- You are computer literate and able to multitask and work under pressure.
- You demonstrate strong integrity and sincerity in your work.
- You are handson and able to withstand prolonged hours of standing and handle heavy merchandise.
- You can commit to working on AM/PM shifts including weekends and public holidays.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Department / Functional Area
Key Skills
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