Customer Service Representative - French or German Speaker
Customer Service Representative - French or German Speaker
Posted on :
02-04-2025
Employer Active
1 Vacancy
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Job Description
lastminute is looking for Customer Service Representative with a strong Customer Service Orientation
Key Responsabilities
- Deal with inbound and outbound phone calls emails and live chats from Customers.
- Investigate advise and resolve presales and aftersales queries acting as primary contact with the Customer and ensuring single contact resolution
Qualifications :
Essential
- Strong verbal and written communication skills in French or German and Spanish
- Availability to work rotating shifts including weekends
- At least one year of experience in Customer Support services.
- Thorough and meticulous with extreme attention to detail
- Proactive team player
- Work to tight deadlines with a cando attitude.
Desirable
- Previous experience in the travel sector or similar
- GDS knowledge is a plus
- Oriented business results
- Versatility
Additional Information :
By joining our company you will have the chance to:
- Multicultural & Multilingual team environment
- Travel discounts through our website Lastminute (staff intranet)
- Great incentives package
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Key Skills
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