Front Office Specialist
Front Office Specialist
Posted on :
02-04-2025
Employer Active
1 Vacancy
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Job Description
Kings Cornerstone International College is seeking a highly motivated and experienced Front Office Hospitality Trainer to deliver Australian TAFENSW vocational training of the highest standards. The ideal candidate will have recent front office experience (within the last 3 years) excellent leadership skills and an indepth understanding of hospitality operations. The role involves equipping students with practical knowledge and skills for front office management while embodying the qualities of exceptional customer service team leadership and operational efficiency
Requirements
Key Responsibilities:
- Deliver practical training on front office operations including customer service reservation systems and guest interaction.
- Integrate industry standards and recent trends into training content.
- Train students on leadership skills teamwork and professional accountability.
- Simulate realworld scenarios to prepare students for operational challenges.
- Mentor students providing constructive feedback and ensuring their progress.
- Coordinate with teams to align training with institutional and industry goals.
Qualifications and Skills:
- Certificate IV in Training and Assessment (TAE40122 or equivalent).
- Minimum 3 years of recent experience in front office operations or as a Front Office Manager in the hospitality industry.
- Strong organizational communication and leadership skills.
- Proficiency in hospitality reservation and operations management software.
- Flexibility adaptability and a passion for sharing knowledge with future professionals.
Benefits
Why Join KCIC TAFE NSW
TAFE NSW is at the forefront of vocational education equipping students to succeed in their careers. Be part of our mission to shape skilled and confident hospitality professionals who will exceed industry standards.
Qualifications: Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, or a related field. Certificate IV in Training and Assessment (TAE40116 or equivalent. Minimum 2 years of relevant industry experience in F&B (or) Housekeeping operations. Skill Set: Excellent written and verbal communication skills. Strong organizational and time management skills. Ability to work independently and as part of a team. Proficiency in using learning management systems (LMS) Experience with online assessment tools Strong interpersonal and communication skills Ability to work effectively with diverse populations
Education
Diploma/ Bachelor of Hospitality
Employment Type
Full Time
Company Industry
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