Housing Officer
Housing Officer
Posted on :
02-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
5month contract with a Local Authority
Job Summary:
To provide a high quality customer focused and responsive Housing Management service to Lewisham Homes residents.
Key Duties/Accountabilities (Sample):
Proactively manage a variety of Housing Management functions within procedural deadlines including viewings and signups.
Carry out estate visits and inspections in a lone working capacity.
Build good working relationships with the local Tenant and Residents Associations.
Manage nuisance cases effectively and liaise with external mediation partners.
Ensure you escalate any antisocial behaviour cases appropriately and in line with procedures.
Respond to correspondence and complaints and provide good quality drafts for members enquiries.
Identify record and support our vulnerable residents signpost residents for support as required.
Ensure safeguarding concerns are acted on immediately and in compliance with the safeguarding procedure.
Work collaboratively with other departments partners and stakeholders to ensure multiagency responses to complex cases.
Take legal action as necessary. Ensure all legal paperwork is completed to a high standard to apply for possession and/or injunction proceedings.
Attend court hearings and evictions always representing the organisation positively.
Keep abreast of all relevant legislation and good practice issues relating to the role.
Skills/Experience:
Awareness of and a commitment to Equality of Access and Opportunity in a diverse community.
Understanding of how equality and diversity relates to this post.
Understand the current challenges faced by a social housing provider within the context of the role.
To work in partnership within the Council and with a range of external agencies and organisations.
To deliver excellent customer service.
Experience of successfully managing challenging customers.
Experience of managing and prioritising your own workload in a highpressured environment.
Experience of working collaboratively with other departments partners and stakeholders.
Experience of working within social housing.
Additional Information:
The closing date: 04/04/25 @ 12:30.
Full time role: 35 Hr/week.
Awareness of and a commitment to Equality of Access and Opportunity in a diverse community. Understanding of how equality and diversity relates to this post. Understand the current challenges faced by a social housing provider, within the context of the role. To work in partnership within the Council and with a range of external agencies and organisations. To deliver an excellent customer service. Experience of successfully managing challenging customers. Experience of managing and prioritising your own workload in a high-pressured environment. Experience of working collaboratively with other departments, partners, and stakeholders. Experience of working within social housing.
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
