Office Assistant
Office Assistant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description:
We are seeking a detailoriented and customerfocused Customer Support Assistant to join our team. In this role you will be responsible for handling customer inquiries providing support and ensuring a seamless customer experience. The ideal candidate will have strong communication skills problemsolving abilities and a proactive approach to customer service.
Responsibilities:
Respond to customer inquiries via phone email and other communication channels
Assist customers with product and servicerelated questions
Maintain accurate customer records and update databases as needed
Resolve customer concerns efficiently while maintaining a professional approach
Process orders returns and other customer requests
Collaborate with internal teams to provide timely and effective solutions
Ensure a high level of customer satisfaction through attentive and responsive service
Perform administrative tasks related to customer support operations
Qualifications :
Skills & Qualifications:
Previous experience in customer support administrative support or a related field preferred
Strong verbal and written communication skills
Excellent problemsolving and multitasking abilities
Proficiency in Microsoft Office Suite and customer service software
Ability to work independently and as part of a team
High attention to detail and strong organizational skills
High school diploma or equivalent required; additional certifications are a plus
Additional Information :
Benefits:
Competitive salary
Opportunities for professional growth and career advancement
Health and wellness benefits
Paid time off and holidays
Supportive and teamoriented work environment
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
