Vice President Learner Success and Retention
Vice President Learner Success and Retention
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Job Description
Job Title: Vice President Learner Success and Retention
Reporting Relationship: Chancellor IWUNational & Global
Unit: National & Global
Department: N&G Administrative ServicesNGBL
Campus Location: Indianapolis Ed Center North Indianapolis IN
As a member of the Chancellors Leadership Council the VP for Learner Succes and Retention stays abreast of the latest trends facing higher education online learner retention and workforce development that directly impact N&G manages the financial affairs of their assigned offices and contributes to the strategic planning and efforts of the unit. Moreover the VP will advance National and Global mission by increasing the reach and impact of IWU through developing leading retention programs.
Duties and Responsibilities
- Retention
- Drives the successful improvement of student retention and graduation rates
- Moves the enrollment growth plan focused on students flourishing consistently and urgently forward
- Works across the institution to focus collaborative efforts on improving student success
- Uses data regularly to monitor progress and to improve practice
- Team & Culture
- Develops a highperformance team and culture that models the posture and values of N&G
- Encourages innovative and creative thinking and agile across all sectors of N&G
- Builds accountability structures within departments to ensure rapid toward strategic initiatives
- Strategy Data & ADI
- Develops and refines in collaboration with key leaders the strategy for developing forwardthinking retention initiatives grounded in the emerging AI and technology supporting online students
- Deploys a robust approach to the use of emerging data and technologies
- Constantly researches the best emerging AI and predictive data strategies and pilots interventions to determine effectiveness
- Supervision and Talent Development
- Manage evaluates and develops a group of approximately 40 individuals working within advising career advancement and student engagement
- Research
- Stays informed regarding recent developments in online student support and retention research
- Provides direction for the research efforts that discover effective retention models and interventions
- N&G Leadership
- Serves on the Chancellors Leadership Counsel contributes to the units strategic planning efforts develops and administers appropriate financial reporting and provides N&G executive level leadership to various initiatives as they emerge
- Collaborates with academic leaders to coordinate the delivery of programs and services
- Serves in a consultative role and works collaboratively with enrollment management specialists to promote effective student marketing and recruitment efforts
- Establishes and manages relationships internally through regular meetings and other touch points to increase efficiencies and awareness of National & Global capabilities across all departments
- Other duties as assigned
- SUPERVISORY RESPONSIBILITIES Supervises the following positions:
- Executive Director of Learner Success
- Executive Director of Career Labs and Workforce Engagement
- Executive Director of Student Engagement
- Director of Student Success Applications
Qualifications:According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.
Education
- An earned doctorate preferred. A masters in higher education student development or a related field is required
Experience
- Five to seven 57 years of progressively more complex higher education administration and online student support experience
Required Skills
- Exhibited understanding of data analytics and retention theory
- Demonstrated inclination toward continuous learning curiosity innovation and problem solving
- Demonstrated skills in team building and collaborative leadership
- Record of strong oral written and interpersonal communication skills
- Leadership experience including responsibility for operational functions in a complex organization
- Demonstrated ability to develop and efficiently manage operational budgets
Kingdom Diversity Statement
IWU commits to create a community that reflects kingdom diversity. We will foster an intentional environment that exhibits honor respect and dignity. Acknowledging visible or invisible differences our community authentically values each members earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement.
LIMITATIONS AND DISCLAIMER
As a religious educational institution operating under the auspices of The Wesleyan Church Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion 42 U.S.C. Sections 2000e1 and 2000e2.
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities duties and skills required for the position. Employees will be required to follow other jobrelated instructions and to perform other jobrelated duties requested by their supervisor in compliance with Federal and State Laws.
Required Experience:
Chief
Employment Type
Full-Time
