Counter Sales job description typically involves assisting customers with product inquiries processing sales transactions maintaining a clean and organized sales counter and ensuring customer satisfaction.
Heres a more detailed breakdown of common responsibilities and requirements:
Responsibilities:
Customer Interaction:
Greet customers and assist them with product inquiries and needs.
Understand customer requirements and provide solutions.
Answer questions about products services and promotions.
Recommend products and services based on customer needs.
Sales Transactions:
Process sales transactions accurately and efficiently.
Handle cash credit cards and other payment methods.
Prepare invoices and receipts.
Manage returns and exchanges.
Inventory Management:
Monitor inventory levels and restock merchandise as needed.
Ensure proper product display and organization.
Maintain a clean and organized sales counter and showroom.
Customer Service:
Provide excellent customer service and ensure customer satisfaction.
Address customer concerns and complaints promptly and professionally.
Follow up with customers to ensure satisfaction.
Other duties
Maintain a clean and organized work area.
Prepare food and beverages according to customer requests.
Ensure that all food and drinks are prepared to company standards.
Requirements:
Skills:
Strong communication and interpersonal skills.
Customer service skills.
Ability to work in a fastpaced environment.
Basic computer skills.
Ability to handle cash and process transactions.
Good organizational skills.
Experience:
Previous experience in retail sales or customer service preferred.
Education:
High school diploma or equivalent.
Other:
Ability to stand for extended periods.
Ability to work independently and as part of a team.