Lead Product Manager Merchant AI

Get to Know the Team
The GrabMerchant AI Assistant team is dedicated to supporting our merchant partners helping them grow their businesses by teaching best practices and offering comprehensive merchant support. This team plays a crucial role in enhancing the capabilities of our merchants through AIdriven solutions.Get to Know the Role

As a Lead Product Manager for the GrabMerchant AI Assistant you will collaborate with crossfunctional stakeholders to innovate and develop products that address challenges related to merchant growth and support.

You will report to the Senior Product Management Leader and be based onsite at Grabs OneNorth Office in Singapore.

The Critical Tasks You Will Perform

• You will contribute to the product strategy for the GrabMerchant AI Assistant collaborating closely with Engineers Data Scientists and Analysts.
• You will see through ideas from the problem statement to implementation and finally to rollout.
• You will define goals and success metrics to guide and measure the impact of your work.
• You will execute a clear roadmap addressing identified merchant needs.
• You will engage in user discovery to generate new product ideas that enable merchant growth and support.
• You will collaborate across product teams and business stakeholders to drive gotomarket and oversee product launches.
• You will present experiment results OKRs and learnings to senior Grab leadership.

Qualifications :

What Essential Skills You Will Need

• Product Management: Minimum 5 years of experience in product management at a tech company ideally with platform or userfacing products.
• CustomerCentricity: Demonstrated ability to maintain a customerfirst mindset through all stages of product development.
• Data Acumen: Proficient in datadriven decisionmaking and insights to inform product development.
• Software Development Practices: Strong understanding of modern development practices and tools.
• Crossfunctional Communication: Communicate with both technical and nontechnical stakeholders ensuring the teams work is wellunderstood and wellsupported.
• AI and LLM Development: Experience in developing AI and large language model (LLM) products.

Additional Information :

Life at Grab

We care about your wellbeing at Grab here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through LoveallServeall (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
• Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer we consider all candidates fairly and equally regardless of nationality ethnicity religion age gender identity sexual orientation family commitments physical and mental impairments or disabilities and other attributes that make them unique.

Remote Work :

No

Employment Type :

Fulltime