Practice Manager
Practice Manager
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Job Description
Remuneration
We have an exciting opportunity for a Practice Manger to join our Medivet Redruth Practice including working at Camborne and St. Ives.
If you are an experienced Leader with a passion for excellence in veterinary care and practice management we would love to hear from you.
As the Practice Manager you will take on a key leadership role in the practice with responsibility for the daytoday operations team development and overall management.
Playing a pivotal role in shaping the success and growth of the practice you will have the opportunity to make a positive impact on the lives of our patients clients and team members while ensuring a happy work environment for all staff.
This role is FullTime 40 hours per week and we can offer flexibility in terms of hours and shift patterns.
The role is divided between Redruth Camborne and St. Ives.
If you would like to discuss this role further please contactRachel on:
Key Benefits
- Health cash plan from day one (covering dental physio and optical services) with 24/7 Private GP Service.
- Life Assurance 3 x salary.
- Access to 24hour counselling by phone or in person should you feel you need support.
- 5 weeks annual leave plus Bank Holidays rising to 6 with length of service.
- An additional Day for You a paid days leave for you to use as you wish.
- Interest free Season Ticket Loan.
- Cycle to Work scheme.
- Discounts on Medivet products and services.
Role Accountabilities:
Exceptional care is at the heart of everything we do at Medivet. Thats the care for our patients our clients and for each other we really want to make a positive difference through every interaction we have.
In this role you will:
- Deliver exceptional client care monitor client feedback and follow up on actions to improve the practice.
- Work closely with the Lead Vet and Regional Operations Director to maximise commercial performance with a focus on key performance indicators including capacity and skills utilisation and managing costs.
- Observe the highest standards of regulatory practice and operational compliance conducting audits and sharing best practice within and across practices and the wider Medivet community.
- Manage the planning and of the practice rotas to ensure optimum service levels maximising utilisation of clinical skills.
- Set the team up for success through effective recruitment and induction and ongoing communication and management delivering colleague engagement and retention.
- Promote the practice externally through local community events and other avenues.
Your Skills and Experience
- Knowledge and understanding of practice environments ideally gained in a Veterinary GP or Dental practice setting.
- An understanding and appreciation of exceptional care and how this improves the client experience.
- Understanding of the importance of regulation and of managing/monitoring effective processes for compliance.
- Experience in driving strong commercial performance through effective financial management marketing activity and efficient ways of working.
- Experience of resource planning.
- Experienced in using coaching and influencing skills to get the best out of every colleague.
- Proficiency with computer systems experience of using Microsoft Office
- Good numeracy and analytical skills.
- Experience of managing and leading a team.
About Us
Medivet is a leading veterinary care provider with practices across the UK including a number of 24hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France Germany and Spain.
Were proud to support a large connected and growing community of colleagues who provide exceptional care thats always there. Thats more than a strapline for us we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forwardthinking and caring environment with the very best equipment and treatment options available and the very best treatment for you as a valued member of the team.
This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.
Required Experience:
Manager
Employment Type
Full-Time
