Contracted Delivery Manager PMOIT Statewide Manager 3

MINIMUM QUALIFICATIONS:
Seven years of experience in information technology or administrative services; OR

Six years of fulltime work experience in any field plus five years of experience in information technology or administrative services; OR

An associates degree in information technology plus five years of experience in information technology or administrative services; OR

A bachelors degree plus five years of experience in information technology or administrative services; OR

A bachelors degree with twentyfour semester hours in an information technology computer science engineering mathematics or business analytics field plus four years of experience in information technology or administrative services; OR

A masters degree plus four years of experience in information technology or administrative services.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of fulltime work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion provided the appointment is made from a Certificate of Eligibles.

FUNCTION OF WORK:

To manage a defined organizational unit of the Office of Technology Services with responsibility for a statewide technology service or technology platform.

LEVEL OF WORK:

Manager.

SUPERVISION RECEIVED:

Broad direction from an IT Statewide Director. Other reporting relationships may be approved by SCS.

SUPERVISION EXERCISED:

Direct over IT Statewide professionals. Other reporting relationships may be approved by SCS.

LOCATION OF WORK:

Division of Administration Office of Technology Services

JOB DISTINCTIONS:

Differs from IT Statewide Manager 2 by the presence of managerial authority for a defined organizational unit of the Office of Technology Services with responsibility for a highly complex statewide technology service or technology platform.

Differs from IT Statewide Director 1 by the absence of responsibility for directing a section of the Office of Technology Services.

The Office of Technology Services aims to be a responsible partner in delivering innovative effective and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the States investment in technology by promoting smart decisionmaking solving problems intelligently increasing the rate of project success and fostering a skilled and professional staff.

This position is within the Office of Technology Services (OTS) Product Delivery Management Contracted Delivery section and is responsible for directing and managing a subset of IT Statewide Program Managers. The incumbent will act as manager of IT Statewide Program Managers that lead in the application of project management methodologies for highly complex information technology projects that have been procured through the RFP process or other means. Supervision is received from an IT Statewide Director 1 or higherlevel authority. Other reporting relationships may be approved by SCS.

40 Performs managerial responsibilities administrative functions support and guidance for a subset of IT Statewide Program Managers within the Product Delivery Management unit. Conducts recurring meetings with staff to assess productivity provide support and guidance. Conducts expectation meetings with staff and provides timely feedback both constructive and positive as necessary. Performs and ensures annual performance plannings and evaluations are conducted timely professionally and completely. Works with staff to identify strengths weaknesses and areas of improvement and growth. Assesses subordinate performance and provides training and guidance as necessary.

40 Reviews new staffing requests provides input and makes recommendations to Product Delivery Leadership. Provides input into Product Delivery strategic planning relative to the Management section. Meets with Product Delivery leadership to facilitate efficient staffing provide recommendations for changes in policy and/or procedures to improve operational performance for the unit or section. Evaluates staff progress toward personal unit section and department goals and objectives; reports progress to Director 1 and other Product Delivery Leadership as necessary.

10 Responds to budget requests including projection requests from OTS budget office and Agency budget office. Assists with enhancing the project and portfolio management document library by identifying needs for templates and processes developing resources and reviewing documentation. Assists with audit requests. These templates and processes include but are not limited to project initiation requirement specifications project plans and timelines training guides testing plans scope definitions communications dashboards and risk management.

5 Reviews and evaluates potential impacts of new and emerging technologies related to staff and supported projects. May review and recommend software products tools and training courses. Assists in the development of specifications and scopes of work for resource requests RFPs and other procurement processes. Negotiates with vendors.

5 Performs special tasks as assigned. This may include assisting higher level IT Statewide personnel as needed directing another team or project in the absence of the manager or program manager assisting in the preparation of specialized research and reports serving on design review committees and RFP evaluation committees.