FWSP Student Technical - Mail Room

Position Overview

This is a Federal Work Study Program (FWSP) student technical position which serves as the University Mail Room student worker and is an essential member of the universitys administrative support team. This position offers a valuable opportunity for a current student to gain practical experience while contributing to the efficient and organized functioning of the mail room. The student worker will be responsible for processing incoming and outgoing mail handling packages and providing excellent customer service to the university community.

Hours per Week

• Up to 25 hours per week (maximum) as needed during fall and spring semesters.
• Up to 35 hours per week (maximum) as needed during summer semesters.

College/Department Overview

University Mail Room.

Department Specific Job Functions

• Mail Sorting and Distribution: Receive sort and distribute incoming mail and packages to appropriate recipients within the university. Ensure accurate and timely distribution of mail to housing student recipients.
• Package Management: Manage the intake and tracking of incoming packages and notify recipients of their arrival. Assist with outgoing package preparation and shipment ensuring proper labeling and documentation.
• Customer Service: Provide friendly and courteous customer service to students faculty and staff who visit the mail room. Assist individuals in locating their mail or packages answering inquiries and addressing any concerns.
• Mail Room Organization: Maintain the organization and cleanliness of the mail room ensuring a safe and efficient work environment. Manage mail room supplies and inform the supervisor when supplies need replenishment.
• Process Outgoing Mail: Sort and apply accurate postage to outgoing departmental mail.
• Mail Forwarded and Returns: Handle mail forwarding requests for students and staff who are temporarily away from the university. Process undeliverable mail and arrange for proper returns or forwarding as necessary.
• Package Notifications: Utilize mail tracking systems to update recipients on the status of their incoming packages. Ensure accurate and timely notifications to recipients when packages are ready for pickup.
• Data Entry and Record Keeping: Maintain accurate records of incoming and outgoing mail and packages. Assist in data entry tasks related to mail tracking and reporting.
• Collaboration: Work collaboratively with other mail room staff and student workers to efficiently manage the workload and ensure excellent service.

Note: The job description may be subject to periodic updates or modifications in line with changes in the mail rooms operational requirements. The university aims to provide an inclusive and diverse work environment and encourages students from all backgrounds to apply for this position.

Enrollment Requirements

Fall/Spring Semesters: All student employees must be enrolled at least halftime to be eligible to work any UCO student position. Halftime enrollment for fall/spring semesters is considered 5 hours for graduates and 6 hours for undergraduates. International students must be enrolled fulltime to be eligible to work as a student employee. Fulltime enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates.

Summer Semester: Student employees working regular student positions must be enrolled in at least 3 credit hours to be eligible to work during the summer. Students not enrolled in summer classes must be enrolled in fall classes in order to work during the summer but they (and the department) will be required to pay FICA taxes. Student employees working FWSP positions must be enrolled in a minimum of 6 credit hours (if undergraduate) or 5 credit hours (if graduate) in order to work during the summer in a Federal Work Study Program position.

Enrollment Exception: If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment the student must obtain a letter from their Academic Advisor (stating the number of hours needed to graduate and anticipated graduation date) and submit it to Human Resources. This pertains to both regular and Federal Work Study Program positions. Contact for more information.

FWSP Requirements

To be considered for Federal Work Study Program (FWSP) employment you must be awarded work study through the Office of Financial Aid & Scholarships. Please be aware the summer FWSP award is a separate application process and is not included with the fall/spring FWSP award. Contact Financial Aid for more information.

Enrollment requirements for FWSP employment are the same each semester. Undergraduates must be enrolled in a minimum of 6 credit hours and Graduates must be enrolled in a minimum of 5 credit hours. If a student is enrolled in their final semester and the number of credit hours needed to graduate is less than the minimum number of hours required for student employment the student must obtain a letter from their Academic Advisor (stating the number of remaining credit hours needed to graduate and the anticipated graduation date) and provide the letter to the hiring department for submission to Human Resources. Contact for more information.

Qualifications/Experience Required

The selected candidate must be currently enrolled as a fulltime student at UCO.

Knowledge/Skills/Abilities

• Strong organizational skills and attention to detail.
• Excellent written and oral communication skills.
• Sensitivity of intercultural communication.
• Good interpersonal skills.
• Dependable.
• Punctual.

Physical Demands

Reasonable accommodation in accordance with ADA requirements may be made upon request to enable individuals with disabilities to perform essential functions.