Scanning / Mailing Clerk
Supporting a client in the insurance industry this role is focused on ensuring the timely delivery of electronic document images for various business units. Responsibilities include preparing and sorting incoming mail for digital imaging scanning documents using highspeed equipment and analyzing documentation to direct it to the appropriate business stream. The position also requires monitoring workflow queues resolving imagingrelated issues maintaining quality control standards and providing customer service support. This is a fastpaced environment that demands excellent organizational skills and the ability to manage high volumes of work while meeting strict service level agreements.
What is in it for you:
Hourly salary of $16.41.
4month contract.
Fulltime position: 37.50 hours per week.
Weekday schedule from 8:00 am to 5:00 pm.
Onsite work in a dynamic environment.
Join a passionate and inclusive team of professionals.
Responsibilities:
Open prepare and sort incoming mail for digital imaging.
Analyze documents to determine appropriate business area and work type.
Scan documents using highspeed scanners and ensure quality standards.
Track mail streams and maintain appropriate documentation.
Monitor workflow queues and troubleshoot imaging issues.
Deliver excellent customer service and liaise with business units.
Maintain confidentiality of sensitive information.
Set shortterm priorities and adapt to fluctuating work volumes.
Lift mail items and packages up to 20 lbs as part of daily duties.
What you will need to succeed:
1 year of administrative or clerical work experience.
Excellent communication skills both verbal and written.
Strong attention to detail and high level of accuracy.
Excellent customer service skills.
Ability to manage confidential information appropriately.
Ability to recognize a wide variety of documents.
Comfortable lifting up to 20 lbs.
Works well independently and as part of a team.
Ability to manage fluctuating workloads and meet tight deadlines.
Experience in mailing services (e.g. UPS Canada Post) is an asset.
Experience operating and troubleshooting office equipment is an asset.
Familiarity with AWD CICS Lotus Notes IAS Compass and InfoDirect is an asset.
Bilingual in English and French to accurately sort process and support documentation and communications received in both languages.
Excellent written and verbal communication skills.
Why Recruit Action
Recruit Action (agency permit: APprovides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.
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