Associate Principal Engineer - ServiceNow Lead Developer
Associate Principal Engineer - ServiceNow Lead Developer
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Salary Not Disclosed
1 Vacancy
Job Description
- Lead the endtoend configuration and setup of ServiceNow instances.
- Develop and implement Incident Management Change Management Asset Management and Service Request Management modules.
- Configure SSO email notifications MID Server setup user groups and permissions.
- Integrate ServiceNow with thirdparty applications such as ESRI (ArcGIS) ARMIS Security PDQ Inventory and Hexagon/Infor EAM (AMPS).
- Implement and maintain CMDB ITSM ITOM Discovery and Service Management HAM SAM Chatbot and SecOps.
- Develop and execute functional system integration data migration performance and crossbrowser testing.
- Ensure compliance with clients security standards and remediate vulnerabilities.
- Provide technical documentation including system maps workflow diagrams wireframes data dictionaries and migration plans.
- Conduct UAT (User Acceptance Testing) assist in issue tracking and refine the system based on feedback.
- Develop and deliver enduser and technical training programs.
- Collaborate with stakeholders and project teams to define system requirements and implementation strategies.
- Manage client communications effectively including technical discussions issue resolution and regular status updates.
Qualifications :
Desired Technical Skills:
- Expertise in ServiceNow platform development and administration.
- Strong proficiency in ServiceNow modules including ITSM ITOM HAM SAM SecOps and Service Portal.
- Handson experience with ServiceNow integrations (REST SOAP MID Server API connectors).
- Proficiency in JavaScript Glide scripting AngularJS and other ServiceNow development tools.
- Experience with workflow automation UI policies business rules ACLs and catalog items.
- Knowledge of data migration techniques and best practices.
- Understanding of security and compliance frameworks including application vulnerability remediation.
- Strong experience in performing code reviews and enforcing best practices.
- Ability to troubleshoot and provide solutions for technical issues.
Desired Communication & Soft Skills:
- Ability to translate business requirements into technical solutions.
- Strong problemsolving skills and the ability to troubleshoot complex issues.
- Excellent documentation and reporting skills.
- Strong collaboration and teamwork abilities especially in clientfacing environments.
- Strong teamleading skills with the ability to train and mentor developers.
- Manage technical delivery of the work items as per the defined project milestones.
- Clear and concise verbal and written communication skills.
- Experience in managing client interactions setting expectations and driving technical discussions.
Qualifications:
- Bachelors or Masters degree in Computer Science Information Technology or a related field.
- 9 years of experience in ServiceNow development configuration and administration with 23 major endtoend implementations completed.
- ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) preferred.
- Experience working on government or US public sector projects is a plus.
Additional Information :
- Gross Salary Ranage (including bonuses): $155K to $175K yearly Nagarro Benefits
- This position is hybrid in NYC.
Disclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race creed color national origin sex age disability or marital status.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
