Subscription Account Manager OMDIA Spanish Bilingual
Subscription Account Manager OMDIA Spanish Bilingual
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Salary Not Disclosed
1 Vacancy
Job Description
- Up to 80000 USD plus commission
- Job expires on April 10 2025
Role Overview
As a Subscription Account Manager youll be instrumental in driving growth for our largest customers by ensuring the success and satisfaction of their subscription services. Working alongside Key Account Managers and Customer Success Managers youll be part of a dynamic team focused on maintaining and expanding strategic growth relationships.
Key Responsibilities
Account Management and Growth
- Manage the subscription renewal process for key clients ensuring timely contract renewals
- Identify and pursue upsell opportunities to drive account expansion
- Collaborate with the sales team to maximize revenue potential
Customer Relationship Management
- Build and nurture strong relationships with key stakeholders in customer organizations
- Serve as the primary point of contact for customer inquiries issues and escalations
- Expand existing relationships and develop new key connections within accounts
Account Health and Performance
- Monitor and assess the health of customer accounts
- Identify areas for improvement and opportunities for upsell or crosssell
- Proactively manage the multistep annual renewal process
- Address potential challenges or issues that may impact renewal decisions
Collaborative Approach
- Work closely with Key Account Managers and Customer Success Managers
- Engage with internal teams to drive customer retention and growth
- Participate in the entire B2B sales cycle
Qualifications :
What Were Looking For
- Proven experience in B2B subscription sales or account management
- Strong track record of achieving high renewal rates and growing existing accounts
- Excellent relationshipbuilding and communication skills
- Datadriven approach to decisionmaking and problemsolving
- Experience with CRM systems and subscription management tools
- Ability to work collaboratively in a team environment
- Serviceoriented professional with a consultative approach
- Strong relationshipbuilding and communication skills
- Ability to understand and address complex customer needs
- Experience in B2B sales particularly in a subscriptionbased model
- Proactive problemsolver with a focus on customer satisfaction
- Quotacarrying experience preferred
Additional Information :
Why work at Informa
Employee experience is very important to us at Informa TechTarget. On top of joining a supportive diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritize promotions internally.
Our benefits include:
- Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and we support a range of working patterns.
- Great community: a welcoming culture with inperson and online social events our fantastic Walk the World charity day and active diversity and inclusion networks.
- Broader impact: take up to four days per year to volunteer with charity match funding available too.
- Career opportunity: the opportunity to develop your career with bespoke training and learning mentoring platforms and ondemand access to thousands of courses on LinkedIn Learning. When its time for the next step we encourage and support internal job moves.
- Time out: We offer unlimited paid time off (PTO) to help you maintain a healthy worklife balance. In addition to your PTO and you will receive 10 national holidays.
- Competitive benefits including a 401k match parental leave and an ESPP offering company shares at a minimum 15 discount.
- Strong wellbeing support through EAP assistance mental health first aiders free access to a wellness app and more.
- Recognition for great work with global awards and kudos programs.
- As an international company the chance to collaborate with teams around the world
Were not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up join in and help make things happen. If it sounds like a match and you have most although not all of the skills and experience listed we welcome your application.
At Informa TechTarget youll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses including all of those protected by law. Ask us or see our website for full information.
See how Informa handles your personal data when you apply for a job here.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
